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With The Bark's digital magazine you’ll have instant access to enriched, searchable content with handy links and video. All in a convenient, environmentally-friendly format. Not already a subscriber to The Bark? Subscribe online for our print subscription, digital only subscriptions, or through iTunes.

EXISTING SUBSCRIBERS

Access our digital editions on your computer!
Log in and view the latest digital magazine or see a list of all our older editions.

Download our digital editions straight to your tablet or phone!
The Bark's app for the iPad
The Bark's app for the iPhone/iPod
The Bark's app for Android


FREQUENTLY ASKED QUESTIONS

Answers to many of our most frequently asked questions about The Bark digital magazine can be found below.

Print subscription help
Digital subscription help
iTunes subscription help
General FAQ for all subscribers

PRINT SUBSCRIPTION HELP
Q. I'm already a print subscriber and have the app. How do I get access to the digital edition?
A: Your user name is the email address that you gave to us when you entered your subscription. Your password is your 9-character account number.

Q. I'm already a print subscriber. Do I have to pay to get access to the digital edition?
A: Subscribers to the print magazine have access to our free digital editions that cover their subscription term. Log in to gain access to these digital editions.

Q: What if I never gave you an email address or would like to change my existing email address?
A: Please email subscription services at help@thebark.com and we will add your new email address to our list of digital subscribers. Please be sure to include your mailing address. Alternatively, you can update it online at thebark.com/coa.

Q: Where can I find my account number?
A: Your account number appears above your name/address on the cover of every issue of The Bark. It starts with a “BK.”

Q: I’m entering my email address and account number, but still can’t seem to log in. Why doesn't it work?
A: Make sure that you are using the email address that we have registered in our system. Also, check that the password you are using is only nine characters, including the letters “BK.” If it is still not working, contact subscription services at help@thebark.com.

Q: I’m entering my email address and account number in the app, but it says it is going to charge me. Why is this happening?
A: From the app click on the lock icon in the top right corner to access the sign in page. Also note, subscribers only have access to issues thar cover their subscription term.

Q: How long does my digital magazine subscription last?
A: Print subscribers have access to the free digital issues only while their subscription is active. Please email subscription services at help@thebark.com to check the status of your account.

Q. Are back issues included in my subscription?
A: Subscribers have free access to digital editions that are covered in their print edition. All other issues are available at the price of $4.99/issue and are available through the iTunes store and our Bark store.

DIGITAL SUBSCRIPTION HELP
Subscriptions (print & digital) ordered directly through The Bark.
Q: What is my user name and password?
A: Your user name is the email address that you gave to us when you entered your subscription. Your password is your 9-character account number.* Previously account numbers were 8-characters so please verify that the information is correct.

Q: What if I would like to change my existing email address?
A: Please email subscription services at help@thebark.com and we will add your new email address to our list of digital subscribers. Please be sure to include your mailing address. Alternatively, you can update it online at thebark.com/coa.

Q: I’m entering my email address and account number, but still can’t seem to log in. Why is it not working?
A: Make sure that you are using the email address that we have registered in our system. Also, check that the password you are using is only nine characters, including the letters “BK.” If it is still not working, contact subscription services at help@thebark.com.

Q: How long does my digital magazine subscription last?
A: Subscription lengths vary. Please email subscription services at help@thebark.com to check the status of your account.

ITUNES SUBSCRIPTION HELP
Subscriptions ordered directly through Apple's iTunes (Newsstand).
Q: What is my user name and password?
A: Your username and password were defined during the iTunes order process. Should you forget your log in please email us at help@thebark.com.

Q. What if I did not set up a user name and password when I ordered?
A: Please click on the restore button on the order page to restore the purchase to your iPhone/iPad.

Q: The issues are not loading correctly in my iPad/iPhone app. What can I do? 
A: Try clearing your issue data. See below instructions. If this doesn't work, please email us.

1. From your home screen press the "Settings" icon.
2. Under "Settings" choose the The Bark App.
3. In The Bark's settings, find "Delete Issue Data." Slide the switch to show the words "ON".
4. Press the "Home" button located at the bottom of the iPad.
5. Open the The Bark App
6. Find the issue you would like to read, and download it again.

Q: How long does my iTunes digital magazine subscription last?
A: There are two subscription terms, one year for $12.99 or 3-months for $3.99. Both auto-renewed unless cancelled. Please check your iTunes subscription management to confirm subscription status.

Q: How can I cancel my iTunes digital magazine subscription?
A: When subscribing through Apple's in-app system, your subscription will auto-renew unless you turn this order off 24-hours before the subscription runs out. You can turn off auto-renewal at any time from your iTunes account settings. No cancellation of the current subscription is allowed during an active subscription period.

ALL SUBSCRIBERS
Q: Who can get a digital subscription to The Bark?
A: Any of our current subscribers to the print magazine can access the digital magazine for free. Digital only subscriptions available through iTunes or directly through our website.

Q: Can I only order a subscription to the digital magazine, without receiving the print magazines?
A: Yes, this option is currently available through iTunes or on our website.

Q: The issues are not loading correctly in my app and I'm getting a blank screen, what can I do? 
A: Try clearing your issue data. See below instructions. If this doesn't work, please email us.
1. From your home screen press the "Settings" icon.
2. Under "Settings" choose the The Bark App.
3. In The Bark's settings, find "Delete Issue Data." Slide the switch to show the words "ON".
4. Press the "Home" button located at the bottom of the iPad.
5. Open the The Bark App
6. Find the issue you would like to read, and download it again.

Q: What if I still have questions about the digital magazine?
A: If you have any questions regarding your subscription that are not addressed above, please contact our subscription services department by email.

Q: How can I view the digital magazine?
A: You can view the digital magazine on your iPhone, iPadiPod, Android using our app or you can also view it on your computer, click here for the latest issue on the web.

Q: Is this app available for Kindle?
A: We have submitted a Kindle app for review by Amazon but it is not yet approved for sale in the Kindle app store. More details will be posted as they become available.

Q: Is the app available for Nook?
A: Yes, Nook users now have access to The Bark's app via the Google Play Android store.

Q. Are back issues included in my subscription?
A: Subscribers have access to digital editions that are covered in their print or digital subscriptions. All other issues are available at the price of $4.99/issue and are available through the iTunes store and our Bark store.

 

Last updated: 10/03/2013