His client roster reads like a page out of People magazine: Christina Aguilera, Nicole Richie, Candice Bergen and Jaclyn Smith, among others. But Ogden says you don’t have to be a celebrity to use his services. He believes groomers are the first line of defense in preventative health care. Many times, people are not aware of their dog’s hot spot or a foxtail between their pads until Ogden points it out. He says clients appreciate having help in watching out for their pet.
Mobile animal masseuse Kerran Ascoli also addresses dogs’ physical and mental quality of life. Owner of Spirit Animal Massage in Rhode Island, she often travels to southern Massachusetts and eastern Connecticut for her clients. When she began studying massage and Reiki energy healing, she practiced on her Katrina rescue, a Shepherd/Chow mix named Cocoa. After Cocoa succumbed to cancer earlier this year, Ascoli rescued another dog, a three-legged Shepherd/ Corgi mix she named Sammie. Massage and Reiki have been especially helpful in keeping Sammie in balance.
Ascoli started her mobile massage service because she finds that animals are more comfortable in their own surroundings. Instead of using a massage table, she encourages the dog to relax on the floor. If the dog prefers to stand rather than lie down, she will accommodate that.
Scooby, a 13-year-old Golden Retriever with hip dysplasia and arthritis, is one of her regular clients. Unlike those who think canine massage is frivolous, Scooby’s owner recognizes that Ascoli’s work has all the benefits of human massage.
“I see him once a week. Now he can walk better, he’s less stiff and it’s a better quality of life for him,” said Ascoli.
While most people think of a pooperscooper service as a convenience, Dirty Work owner Cara Brown of Atlanta says she and her staff have also alerted clients to their dog’s need for medical attention.
“A few years ago, we found fresh blood in a dog’s stool,” says Brown. “Blood is one of those things you don’t mess around with. The client took the dog to the vet right away. Luckily, it was just some sort of tear in the lining of the intestines. But they may not have known about it if we hadn’t come over.”
On other visits, Brown and her staff have been told that the dog has swallowed something — anything from a diamond ring to money — and asked to keep an eye out to make sure it passes. “One dog swallowed a stuffed toy and when it came out, it looked like a face on the poop,” says Brown with a chuckle.
As one who lives with three rescued mixed-breeds, Brown understands that her employees bond with her clients and their dogs. In order to facilitate that relationship, each scooper has a regular client roster. Dirty Work attends to residential and commercial properties, including assisted-living facilities where elderly owners can’t pick up after their dogs. Most clients receive weekly visits, although occasionally, young mothers whose toddlers who have developed a fascination with poop request more frequent service.
There When You Need Them
Opening your home to a pet professional can be difficult, as they see both you and your pets at your most personal. But in addition to providing a convenient product or service, they tend to bond with the family and can provide much-needed emotional and social support.
“It is about trust,” says Ogden. “People and their dogs have a very intimate relationship, and I’m right in the middle of it.”
Perhaps that trust is most needed toward the end of a beloved pet’s life, when those who don’t understand that bond often underestimate the pain involved in caring for a sick or dying pet.
The complications of modern life help us appreciate the simplicity of canine companionship. Our dogs are always there for us, whether we come home late from work or are distracted by other responsibilities. An in-home pet professional can afford us more quality time with our cherished pets and in some cases, provide that extra care and attention that our dogs so generously share with us.