On engagement and relationship building:
However, in the switch to food-based training, we seem to have lost some of our basic positive interactions and expressions of joy  with our dogs. Instead of learning to joyfully work together, we “pay” our dogs with cookies—and once they’ve paid, many owners forget to tell their dogs how proud they are of whatever [the dogs] accomplished. I think this is a terrible loss. Humans can be so much more than Pez dispensers!
Great training should not be about substituting cookies for approval. Great training should be about getting needed behaviors (often through food), then taking it further. That next step —relationship—is what fascinates me about dog training.
Building a relationship with a dog is much the same as building a relationship with another person. While sharing food is a fundamental pleasure, no one would say that the meals “create” the relationship. Food simply supports one aspect of it.
What’s really being developed (quite possibly over a meal) is an understanding and an awareness of that other person; the thing that develops, which we call relationship, is incredibly hard to explain or put into words. It is sympathy for their circumstances —both what goes right and what goes wrong. It’s about knowing what makes them happy or sad. It takes a relationship to know that, since each person has unique needs. The stronger your relationship with another, the more likely you’ll make the right choices.
We can have exactly the same type of relationship with a dog, but I think very few people are aware of that. When I think about the time I spend with my dogs, most of it [involves] trying to build that underlying foundation. I study my dogs carefully to understand what matters to each of them. I pet them and play with them, and soon I learn what does or does not work for each one. I know what frightens them, and I support them as needed. I also know when to back off and let them solve their own problems. And each dog is completely different!
I do use lots of food and toys to train. But at the end of the day, my goal is much bigger than acquiring behaviors. It is finding out what we can become together. Since this is a unique process (just like it is a unique process to develop a relationship with another person), it never gets tiresome, boring or “rote.” It’s fascinating. And it can take you places that most people have no idea were possible with a dog.
On what her peers in IPO and competitive obedience think of her use of positive reinforcement:
At the lower levels, I think most competitors like what I am doing and are interested in learning how to train with more positive methods. At the middle levels, I think there is curiosity mixed with a good dose of doubt. They have been raised on the idea that dogs must learn that they have no choice about training, and they struggle to believe that this might not be correct. This level of trainer is already using mostly positive methods to train new behaviors, but they don’t understand the final steps that are important if you want to compete and still not use compulsion.
At the middle/high levels, I am an irritation. They want to believe that they have the most current and best methods, and it irritates them that I am succeeding without compulsion, because they are convinced that it is not possible. This group often speaks very poorly about me, but they know nothing about my methods nor do they show any interest in learning. They have already decided that what I am doing is not possible. The high level trainers mostly ignore me. They are successful however they are training, and they neither know nor particularly care what else might work.
Of course, those are generalities. I have supporters and detractors in all camps, but those are my basic observations.