For a good part of my life—16 years —I had a dog named Lala. During our time together, she was stolen from me three times. Now, Lala was not any kind of pedigreed canine, but rather, a small mixed-breed, part Chihuahua, part Dachshund and part something else, possibly German Shepherd. She looked like a miniature German Shepherd—blonde with black tips—and weighed around 11 pounds. She was undeniably appealing—dark, expressive eyes and chronic joyousness—but she was not the kind of dog you could fence for money.

With people, Lala was the friendliest, most loving dog imaginable; I’ve never met another dog with so purely affectionate a nature. She, in turn, inspired affection and even goodness in the most unlikely and even unlikable human beings. Although when it came to other dogs, Lala was fearless and ferocious.

I used to say that her motto was two-fold: come from love and kill big dogs. If she’d had a different kind of owner (if, indeed, she’d stayed with her second captors) she might have become a bear dog, a fyce (as Faulkner calls them), one of those little yappy things who runs right up to bears, barking and nipping, but is too small and too close to the ground for the bear to reach underneath and eviscerate with a claw swipe. As it was, I once had to pry an Airedale’s teeth off her throat. Lala antagonized other dogs, especially those larger than herself.

Ah, but humans, Lala adored and trusted indiscriminately. Once, in a supermarket parking lot, she shot out of my car and ran across two aisles to greet a family of strangers as though they were her own long lost kin. She made human friends wherever we went.

I found her at a small sawmill in the Southern Sierra foothills where I routinely stopped to fill my trunk with scraps for my wood-burning stove. One day, a small puppy with an infected eye came up and licked my ankle. “Whose dog is this?” I asked the owner.

“Yours,” he said. Then added, “Somebody left three puppies in the ditch. Please take her, or my wife will.”

I took her. And drove directly to the vet, who pulled a foxtail out of her eye, gave her puppy shots and said that she was around four months old. Maybe two weeks later, she was stolen from me for the first time.

I was living in the country, amoung the oak- and grass-covered foothills outside a small town I’ll call Mayville on the banks of the Chula River. (I’ve changed names to protect the guilty—and to protect myself from the guilty.) On Memorial Day, I drove into Mayville to see my friend Fanny. Her back yard was on the river. We spent the hot afternoon walking several hundred yards up the bank, then floating downstream in inner tubes. Fanny’s two dogs and Lala ran up and down along the bank with us. People were in their yards, barbecuing, and cooling off in the river. Lala made friends left and right, with families and retirees and an old hermit, and was an instant hit with a small pack of eight- to 10-year-old boys. The dogs were always there to greet us as we pulled ourselves out of the water. Then, at one point, Lala wasn’t with them.

Fanny and I spent the rest of the afternoon scouring Mayville, calling and whistling, to no avail. I came across the pack of boys who’d befriended Lala. They’d seen her, but couldn’t say exactly where, or when, or agree which way she’d gone. I gave up searching after dark, and had a very bad night.

The next morning, Fanny called from work; she was a teacher’s aide at the local school. One of the little boys, she said, had had an attack of conscience. He’d admitted that he and his friends had stolen Lala and put her in an outbuilding behind his house in Mayville. Fanny gave me the address, directions and the eight-year-old’s description of the place. I drove into town.

I found the address easily—a house on an acre of shady land with at least five outbuildings on the property. Nobody answered the door of the main house, so I walked around to the back. Three sheds were locked, and another was an old outhouse filled with gardening tools. The last building was a small substandard dwelling —Mayville was filled with uninsulated shacks and shanties that people once vacationed in—and I was heading toward it when a woman came out of the main house. She was slim and good-looking, with black hair in the big, sprayed style of a cocktail waitress. “What are you doing?” she said. Not friendly.

“I’m looking for my little blonde dog,” I said. “Your son said she’s here, in one of the back buildings.”

“No,” said the woman. “I told him to take the dog back to you yesterday, and he did. There’s no dog here.”

“I’d just like to look in there,” I said, pointing to the one unsearched building.

“I can’t let you in there,” said the woman. “It’s not mine. And there’s nothing in there, anyway. It’s empty. You won’t find anything.”

I wavered. It felt rude to insist. The woman seemed so certain, and so hard. She was not someone to mess with.

Then I heard something. Or thought I did. A yip. Or a hunch of a yip.

“Still,” I said, walking past the woman. “I’m going to look.”

I reached the door and turned the knob. The door opened. I did not see an empty house. Rather, I took one step inside a room crammed with electronic equipment—televisions, stereos, soundboards, stacks and stacks of them. There was only a narrow aisle through all the stuff. And suddenly, swerving around a pillar of speakers and running full tilt, there was Lala.

The boys, when tired of her, had simply put her in with all the other stolen goods.

Lala, wriggling with pleasure, let me kiss and pet her briefly, then ran outside, and took a good long pee on the lawn. (Now, that’s a good dog!)

“You have to go now,” said the woman.

I ignored her and, turning on a faucet, gave Lala water out of my hands (she was very thirsty). We left only after Lala drank her fill.

Mayville, as is obvious, was a quirky little town; there were near-luxury homes and small ranchos in the nearby hills. Modest, well-tended riverfront properties alternated with falling-down, paint-thirsty, more rustic constructions. The town itself was a few blocks long with few merchants and no prospects—no economic base, no industry. Locals logged, or commuted 12 miles to the next larger town to work. There were a couple of bars, some small grocery stores, a gas station, a post office, a struggling café, two struggling dinner houses, a decent hardware store.

Juvenile dognappers and stolen-goods-keepers were not, unfortunately, the town’s only or worst criminal element. Mayville had its own homegrown sociopath, who was in jail when I first moved there, but I heard all about him.

Wren Hickles was known for stealing; wrecking other people’s property; running cars off the road; and sudden, unprovoked, violent assaults. He was prodigious in his antics and there was hardly a family in Mayville who had not suffered at his hands. For a long time, nobody would press charges against him because they were too afraid of him. Finally, a man whom Wren had beaten savagely for no reason in broad daylight on Main Street had him arrested and convinced several reluctant witnesses to testify. Wren Hickles was sent to Soledad State Prison for three years.

As those years were coming to a close, a murmur rose in the town. His name came up more and more. The old stories took on new life. This wedding party ruined by drunken rampaging. That truck full of firewood forced off the mountain road. This house broken into, trashed. That bloody fistfight.

And then Wren Hickles was back. The news rippled through the small community. He applied for a job in the hardware store; the owner, a friend of mine, said Wren seemed friendlier and smarter than before, and also funny. “One thing, though,” said the owner. “He was leaning against that glass display of pocket knives while he was talking to me, and when he left, half the knives were gone as well.” My boyfriend at the time was a local. It was his brother who had succeeded in having Wren Hickles sent to jail. “If you see him,” my boyfriend said, “Don’t do anything to attract his notice.”

Not long after his return, I saw Wren Hickles for the first time. I’d stopped at the convenience store to pump gas and there was a lean snaggle-toothed guy, shirtless, his back tattooed with a clumsy lightning bolt and the word Mayville. A prison tattoo. He was smoking pot with another guy right by the pumps while, a few feet away, a woman wept in a car. A bad scene. I decided to get gas elsewhere.

I told my boyfriend that I’d finally laid eyes on the notorious parolee. “Stay below his radar,” my boyfriend said. “Or, believe me, you’ll regret it.”

Lala disappeared on a weekday. I was driving in to work, and I was a little late, and she chased me farther than usual, past the gate to my property and partway down the side road to the highway. I stopped the car and yelled at her and ordered her home. I wasn’t worried she’d get lost. We often walked this far together, and every morning, she and my Lab, Olive, went for long exploratory runs in the barely populated hills. But when I came home nine hours later, Olive was there and Lala was not. I drove around the neighborhood calling her, and the next morning, I contacted all the neighbors. Nobody had seen her.

I made handbills and hung them up on telephone posts and fence posts, in the Mayville post office, on the supermarket bulletin board. Days passed. A week. Nobody phoned. Then, one day, I came home late at night to a message on my answering machine. “I know where yer dog’s at,” said a man in a thick backwoods drawl. “An’ this is Lawrence …” No further message. No call-back number. Just a click.

Lawrence. I didn’t know any Lawrence. I asked around. There was a retired dentist named Lawrence “This didn’t sound like a dentist,” I said. I played the message for my boyfriend and watched his face darken. “I’ll handle it,” he said.

I begged him not to. I promised to talk to the deputy sheriff the next morning. I promised I wouldn’t approach Wren Hickles myself.

And promptly broke that promise. The next morning, I went into town to pick up my mail. I’d heard by then that Wren Hickles had a job at the Mobil station, so I drove on over. He was washing the office window. “Hi,” I said. “Are you Lawrence?”

“Yes ma’am,” he said, turning. He put the squeegee in his bucket and offered me his hand.

We shook. “I’m Michelle,” I said. “I think you called me about my dog who’s lost.”

“I seen your sign in the post office,” he said. “The Greens got her—you know the Greens?”

Of course I did. The Greens were a big notorious mountain family, all men, except for the mother whose name was—I kid you not—Ophelia. The father, Robert, was a hunting guide; one son was a logger, another was a tree surgeon. The third was the runt of the family who was actually called Pipsqueak —he was trustworthy and a hard worker, the one people hired for chores around the house and yard. The youngest son was a beautiful hunk who soon moved south to star in pornographic movies.

“I was gonna call you again,” said Wren Hickles. “Nice little dog. You better get her quick, ’fore they get any more attached to her.”

I drove straight up the mountain road to the Greens’ house. I parked behind a row of pickups and flatbeds. As I got out of the car, the first living thing I saw was Lala.

She took one look at me and tucked her tail between her legs, as if she’d done something very wrong.

“Oh, Lala,” I said. “You’re okay, I’m not mad.” And shortly, she was there, licking my face.

With Lala in my arms, I knocked on the door. Only Ophelia was home. Her husband, Robert, she said, had found “Sunny” on the street where I lived. “She would’ve come home,” I said.

“I thought she was someone’s pet,” Ophelia said, vaguely. “We were going to put an ad in the paper.”

When?, I wondered.

Ophelia reached out and stroked Lala’s head. “She’s the first dog Robert’s let in the house in years.”

I took Lala home and she didn’t get stolen again for another 13 years. But I did have one more exchange with Wren Hickles. He pulled up next to me in his car at a highway stop and asked if I got my dog back. Not long afterward, less than a year after he’d been paroled, he fled the state. He’d carjacked a vehicle, locked its owner in the trunk and sent it off the side of a mountain; while the owner survived, Wren’s parole was definitely in violated. The last thing I heard, he was being extradited from Missouri.

Lala and I moved back to the city— first to Pasadena, where we lived for six years in a courtyard of Craftsmen cottages. We didn’t have a yard, so I walked Lala several times a day, and in sunny, mild weather, tied her to a faucet out front so she could lie in the sun and greet her many friends going up and down the courtyard walkway. If I didn’t put her out for a few days, it was not unusual for strangers to knock on the door and ask after her. Oh, Lala and her legion of friends.

From Pasadena, we moved to Atwater, an odd little suburb of Los Angeles near Griffith Park. We had a huge fenced-in yard, and Lala took her responsibility —guarding the property—seriously, at least when it came to other dogs. Every perambulating canine was announced, and many barked back. Except for this constant ferocity, Lala befriended the entire neighborhood— which is more than I can say for myself.

We were happy in Atwater except for one thing. One major thing. We had a crazy next-door neighbor, a woman who had repeatedly been charged with being a “neighborhood nuisance.” Therese was in her late 70s and surely mentally ill; she was filled with hatreds, resentments and frustrations—and that’s putting her pathology nicely. All of my neighbors warned me about her. She called the authorities about everything, real and imagined, any infringement, no matter how small. When people, forgetting something, pulled back in their driveways and ran into their house, she called parking enforcement if they blocked the sidewalk. If a car was parked in one spot over the 72-hour limit, or with a bumper in the red zone, or more than 18 inches from the curb, she called to have them ticketed.

She must have had a list of every petty authority and enforcer in Los Angeles County. She called the county agriculture inspector many times about my garden: when I mulched my roses with straw (she believed mice live in straw and therefore, the day I mulched, called and told the inspector I had an infestation of vermin). She called him when I made a compost heap (she thought it was garbage) and when I fertilized with steer manure (she said I’d strewn excrement on the premises). When I first moved in, she phoned my landlord every time I had a house guest or a visiting dog and told him I had a new roommate and/or a new pet. He didn’t care, and began hanging up on her. Everyone in the neighborhood avoided and ignored her as much as possible.

Except Lala. Lala was as happy to see old Therese as she was to see almost anybody. Also, despite my endless requests to the contrary, Therese constantly fed Lala table scraps. Lala was perhaps the only living creature who ever exhibited even the slightest pleasure at the sight of this bitter, vindictive old woman. (Therese’s own husband, a timid man, would sometimes raise his voice in unmistakable agony, “Therese, you are an evil, evil person,” an assessment with which we neighbors, wincing in sympathy, unanimously agreed.) Lala had more compassion and humanity—and a greater love of table scraps—than all of us combined.

One chilly Sunday afternoon, I was watching videos in bed with my boyfriend. We were watching the Prime Suspect miniseries, one episode after another. The only problem was, the phone kept ringing. And it was nobody good, nobody whom I wanted to talk to more than I wanted to watch Helen Mirren solve crimes. Finally, after someone called to ask how to make pot roast, my boyfriend said, “Don’t answer it anymore, okay?”

Lala was in and out of the house at her whim, sometimes joining us on the bed, sometimes patrolling the yard. The phone rang several times over a period of an hour. “God, you get a lot of calls on a Sunday,” said my boyfriend.

Then, someone was pounding on the door.

I jumped up, pulled on a robe and answered the door. It was Therese, with her weary, sagging face and hideously swollen legs. She was 80 by then and nearer the end of her life than we even hoped. My house sat deep in the lot; it must have been an enormous effort for her to walk all the way down my driveway. She’d been banging the door with her aluminum canes.

“A man stole Lala,” she said. “I’ve been trying to call you. He just opened the gate and stepped in and picked her up. He had white hair and a white moustache and a whole bouquet of white flowers. He probably stole those too,” she said.

My boyfriend and I went into action. Dressed. Grabbed cell phones. We were so steeped in Prime Suspect, it seemed as though we were setting off into our own crime drama episode.

In my truck, we drove up and down the streets, stopping and interrogating every person we encountered: “Have you seen a small blonde dog with a white-haired man?” We had asked maybe 10 people before we got the answer we wanted.

“I saw them,” said the man. “I asked him, ‘Where’d you get that dog?’ and he said he’d found her in the street.”

The man, he went on to say, hung out at the liquor store over on Fletcher, by the Foster’s Freeze. We drove off in hot pursuit.

We found our prime suspect sitting on a cinderblock wall at Foster’s. “Where’s my dog?” I asked him.

“Your dog? I haven’t seen your dog,” he said.

And then, in the long grass behind him, I saw a familiar black-tipped tail. When he saw me see her, he said, “I tried to call you and tell you I found her lost in the street.”

I was running across the parking lot, yelling Lala’s name. Lala jumped off the wall and into my arms. I was shaking with fear and loss and relief.

The dognapper asked my boyfriend for a reward.

My boyfriend said something suitably macho and dramatic—“If I ever catch you anywhere near our house, or that dog again, you’ll be sorry you ever saw that dog …”

And thus was Lala restored to me, again through the agency of a public enemy. We laughed about it— the high drama, the solving of a crime—but I was also keenly aware that it could have turned out very badly indeed.

I had almost 16 happy years with Lala. As with many dogs, she was a study in unconditional love, but in her case, it was unconditional love of the most extroverted and expressive variety. She could beguile and charm even the worst of human beings, and somehow make them behave admirably on her behalf. She forced me to see the faintest spark of goodness in people. She made it impossible to thoroughly despise some of the most feared and disliked citizens in my community, for she brought out the best in them, brought out whatever trace of affection and responsibility slumbered within them. An entire town feared and despised Wren Hickles, and for excellent reasons, but my interaction with him was only positive: he did me a great favor. And while I suffered living next door to horrible old Therese and was frankly relieved when she died, I cannot hate her unconditionally, for she did, when quite ill, make her long, slow way to my house to tell me Lala had been taken.

Ah, Lala. You were a better human than I—except when it came to other dogs.

Set against Ireland’s green and rocky beauty and its harsh economic realities, The Dogs of Avalon is the story of a determined group of women who fight for the well being of ex-racing Greyhounds. Marion Fitzgibbon helped to found the County Galway sanctuary she named Avalon, is a model of compassion in action, and author Laura Schenone journeyed to Ireland to learn more about her work and what motivates her to do it.

The next day, Marion picked me up in the rain. On the way out of town, as we sat at a traffic light, I saw a monstrosity by the side of the road, an ugly conglomeration of cement and steel which was evidently a huge construction project abandoned before it was even halfway built. I asked Marion about it.

“Isn’t it terrible? It was going to be a shopping mall, but they ran out of money.”

It felt unnerving to look in and see the unfinished floors and concrete walls, steel beams reaching up to nowhere, as though the workers had dropped their tools and fled due to some catastrophe. In fact, this is exactly what happened, though instead of the volcanic ash of Pompeii or the huge waves of a typhoon, it was an economic disaster. This was just one of many incomplete real estate projects left behind from the boom years of the Celtic Tiger. With hundreds of years of poverty behind them, the Irish had been rich oh so briefly—and now they were poor again.

It receded behind us as Marion continued north. In Ireland, it never takes long to get from city to countryside, and soon we were surrounded by green, leafy trees on a road that ran alongside the Shannon, the longest river in Ireland.

After more than an hour, we turned west and crossed into County Galway. That’s when the terrain changed, as though we’d entered another dimension. The bright green landscape was gone, and suddenly the car was climbing a rugged small hill that led to an open plain of brown untilled fields on one side and a bog on the other. The sky hung low and grey, and the vista was gloomy yet beautiful, with brown moor grass and rushes dotted with yellow wildflowers and heather.

In the distance, the hills rose up into the Slieve Aughty Mountains. Patches of dark earth lay in small heaps of broken rectangles left behind by local turf cutters. I remarked on the untillable soil and Marion said, “To hell or Connacht,” with an ironic laugh. We were in the rocky, harsh part of Ireland’s west, the place to which Cromwell banished the Catholics after he stole the fertile land in the 1600s and gave it to English Protestants.

“I remember when Beverly and I first came here and found this land,” Marion said, changing the subject. “It really shook my foundations when she left. I thought we’d be saving dogs together until we dropped.”

We turned down a dirt road that led to a large wrought-iron gate flanked by a wall of round, smooth stones, beautifully placed by hand.

A sign hung in front, bearing the word “Avalon” inscribed in Celtic-style letters.

“Whenever I come here, I feel happy because I know Avalon will be here after I am gone. Kilfinane, I cannot be sure. Maybe they’ll turn it all into condos someday after I’m dead. Or maybe they will knock it down. I don’t know. But Avalon will always be here.”

Marion had been one of Avalon’s directors from the start. And though she felt responsible for helping bring Avalon into existence, it was very clear that Avalon was Johanna Wothke’s project. It was part of Pro Animale. Marion didn’t have to tell me what she was thinking: How could it be that she and Johanna had both been doing this for thirty years, and now Johanna had more than thirty sanctuaries while Marion couldn’t even complete one?

We drove up the road, passing through a stand of trees, and then beyond to open meadows and rolling fields for grazing and running. We had arrived at an animal heaven. The long necks of horses came into view, bent over to graze. Sheep stood in distant, misty fields. The most dominant presence was of Greyhounds, dozens of them, barking aggressively. In their paddocks, they came leaping toward us and jumped up, forepaws to the fences, pink bellies and fangs showing, ears up, barking so forcefully that I felt afraid and checked the height of the fence.

The entry road led to the main building, covered in climbing roses and vines. Inside, every wall was hung with art—paintings, woodcuts, and sketches of animals. The floors gleamed with stone tile.

There were a few humans here, mostly Polish men, walking horses between fields. An Irishwoman named Noreen was in charge. She’d studied animal science and spent her life on farms before coming here. She sat us down at the kitchen table and made tea. She and Marion began to talk about Johanna’s high standards, how everything had to be just so.

In 1996, a year after Johanna Wothke, Rosie, and Marion first met about their Greyhound adventure, Wothke invited Marion to Germany to see some of her sanctuaries. Marion and Johanna were similar in age and had started their animal work at around the same time, by bringing dogs into their homes.

On that trip, Marion learned that Johanna had started with no great financial means—she’d been a schoolteacher. Early on, she’d had the idea to write a newsletter—first, for her friends and acquaintances —to let people know about her work, and also to appeal for donations. She continued to write these newsletters a few times a year, and her subscribers and supporters grew. In time, some donors left bequests to Pro Animale, which allowed her to build several sanctuaries in Germany. When the Soviet bloc fell, she bought cheap land in Poland and, later, in Russia, Austria, and Turkey. She kept a notebook for each sanctuary and spoke several languages, which helped. She ran these sanctuaries down to the last Deutschmark. Each one was designed the same way, with art on the walls, gardens and tiled floors. She was not a social being, but a workaholic. From what Marion observed, she slept only four hours a night.

They drove across Austria and down into Italy. Johanna had just acquired about ten acres of prime land in Assisi. At sunset, they reached a secluded valley. There was a broken-down mill and an orchard. A stream ran through the middle of the property, and at the center stood a farmhouse with thick walls and Gothic windows with deep ledges where you could sit and look out at the green valley. To Marion it was all incredible.

Johanna was about to open yet another sanctuary right there in the shadow of St. Francis, on this spectacular piece of land. She had raised her money by writing stories about the suffering of animals. People had responded. Germany was a wealthy country. Marion pushed away any feelings of envy.

The Assisi property came with a flock of sheep, which were still in their winter coats. While she was there, neighbors arrived with shears and got to work. They also brought a big feast and set out tables and napkins. Everyone sat under the stars, with lanterns hung from the trees. The magical experience imprinted on Marion an entirely new vision of what was possible.

At Avalon, the dogs lived in small social groups, and had large grassy fields to run in, contained by eight-foot-tall fences because there would always be those extra-talented Greyhounds who could jump a six-foot fence. Inside the main building, each pack had its own large room, much like a den. Wothke passionately opposed putting any dog alone in a cage or a pen.

I was peering into one of those rooms now. It seemed like a revolutionary design. Rather than four walls and a floor, the layout was a system of steppedup ledges wrapped around the room, except that each ledge was three or four feet deep and covered in earth-colored tile. If you stood in the middle of the floor, you were encircled by dogs, each in its own soft bedding on the ledges stacked halfway up the walls. Above the ledges, the walls were painted a soft yellow, and a hand-stenciled frieze of Greyhounds circled the room near the ceiling. It was more like a home than a dog kennel.

I stepped inside with Noreen as my escort. She was a strong-boned woman of middle age who inspired confidence, and yet, when the door closed the behind me, a wave of fear rose in my chest. Noreen stood in the corner and watched.

“I have to be very careful about introducing any new dog to a pack,” she said. “If one attacks another, then they all will. And they’ll kill a dog very quickly, you know.”

Six dogs circled round and began jumping on me. One managed to put its paws on my shoulders. The others nearly knocked me off my feet. They were exuberantly curious about me, sniffing my body and licking my hands. There was a wildness to them. They had never been tamed and had astonishing strength. As a pack, they were unified and powerful—and slightly terrifying. I sat down on a ledge, thinking it might calm them down, but this only gave them more access. Noses in my ears. A mouth around my hand. Tongues licking my cheeks, noses sniffing. One took my pocketbook and carried it to its bed. Across the room, three dogs remained in their spaces on the ledge—not interested. But the six around me could not have been more intrigued. My heart pounded fast.

Shortly after I came home from Ireland, I had a dream that Lily got out of the house and ran away. The last time I’d seen her was at a neighbor’s maple tree, and from there she’d vanished. I kept returning to that tree, looking for her, but she was never there. When I finally realized that she was gone and not coming back, I was overcome with the most excruciating grief—the kind of grief you live in fear of.

It was bottomless.

The next day, I was still rattled and felt a shadow over my brain. I told a friend about the dream.

“You do realize that you were dreaming about Gabriel,” she said. “Don’t you?”

Excerpt from The Dogs of Avalon: The Race to Save Animals in Peril by Laura Schenone. Copyright © 2017 by Laura Schenone. Reprinted with permission of W.W. Norton & Company, Inc. All rights reserved.

Sheila D’Arpino was the first in the country to complete a one-of a-kind program: a three-year postgraduate combined study of shelter medicine and animal behavior at the University of California–Davis’s well-regarded veterinary school. She had wanted to be a veterinarian since she was a child, but once the California native became one, she found it wasn’t enough.

With so many shelter dogs euthanized for their behavior, Sheila believed that to truly help those animals she had to treat their minds as well as their bodies. At UC Davis she became the equivalent of a psychiatrist. She studied shelter dog behavior and learned how to treat their problems with training or, in some cases, with drugs. The biggest lesson she learned in the end, however, was philosophical: Every dog is an individual. There is no one kind of fearful dog, for example. Behind the crouches and tail tucks, a unique personality exists. That’s a long way from the thinking of the seventeenth century French philosopher René Descartes, which stymied our understanding of animals for more than three centuries and still holds sway in some quarters. Descartes argued that animals were not only soulless but lacked any kind of reasoning. They had no more intelligence or interior life, he believed, than that of a well-oiled clock. He called animals “beast machines.” Even in the seventeenth century, many pet owners must have disagreed.

Now canines are the darlings of scientific cognition studies, and “every dog is an individual” has become the buzz phrase of the shelter world. It is, however, one of those simple proclamations that are easy to agree with but surprisingly difficult to apply, especially in an institutional setting, where labels and generalities come easily. It is especially hard to apply to growling, biting dogs such as Walter, who are often dubbed inherently “bad” or “dangerous” and are put down as a public service, as one shoots a marauding grizzly bear. Granted, a dog such as Walter, who behaved like a Terrier from hell his first day at the ARL, poses a practical problem: If no one could handle him, there was no safe way to keep him in the shelter. Luckily, a veterinarian with special training and an enlightened outlook happened to work for the shelter just then. Even more luckily, D’Arpino had a yard and an enclosure where Walter would, she hoped, calm down. Only then would she see who this dog was behind the flashing teeth and growling, if he was, in fact, a “dangerous” dog or one who snapped when he was scared out of his wits. Slowly she got some answers. Once Walter moved into her house, he kept his distance for about a month. Then he began to follow Sheila around. He would playfully run around on his short, squat legs, mouth open in a smile, his long, narrow tongue flapping. Then he climbed into her lap.

When Walter sees D’Arpino, he leaps off the dryer and runs to her. When she sits cross-legged on our hallway floor, he plops into her lap. He puts his front paws on her chest so he can look into her eyes while she strokes his back. His glassy eyes brighten. He doesn’t flinch when she clicks on his collar. We glimpse who a happy, relaxed Walter might be. I sink to the hallway floor next to her, hoping that some of her charm will wear off on me. After about ten minutes of chitchatting with Scott and me while she pets Walter, she has to go home to her family and her multiple dogs. I hold Walter’s reattached leash so he won’t follow his only friend in the world as D’Arpino leaves.

“Sorry, Walter,” I say as I close the door.

The night returns to normal, kind of. I have to pull Walter down our front steps in the chill of a wintry evening to go for an overdue walk. He shivers as we head up and down the icy sidewalks. I wish I could put a jacket on him. Back inside, he hurries down our long hallway to the safety and warmth of the dryer. Then, for some reason, maybe because we’re tired, Scott and I do something we never do. We lie down on the floor to watch TV. Not long after we have stretched out on our sides and arranged throw pillows just so, we notice Walter’s small silhouette in the hallway. He pads tentatively toward us and then stops. He lets his head droop.

“Look,” we whisper to each other, meaning “Look out of the corner of your eye.”

Walter takes a few more steps toward us. When he has almost reached the living room’s light, he pauses again. He seems to be thinking. Maybe he’s thinking he’ll have to make do with the two knuckleheads on the floor. Maybe he’s thinking about the nice massage he just got from his only friend in the world. A look of resolve comes over his pointed face. He suddenly races at Scott and snuggles up against my husband’s chest. We quietly raise our eyebrows at each other.

Walter slept with us from that night on, often putting his head on our pillows or worming his way under the blankets. He hopped into our laps whenever we sat down. He began to play, dashing up and down our long hallway while we yelled, “Mad dog, mad dog!” Walter was so crazy to ride in the car that we had to spell the word to each other, otherwise he’d bolt for the front door and start squeaking pathetically. He shadowed me, even sat in the bathroom while I took a shower. He also followed Penny Jane, who, in her aloof way, seemed to like him.

Eventually we could take the Terrier’s leash off and put it on, and then his collar. He did nip me once, as I tried to brush road salt off a back foot. I knew I shouldn’t have, but he was limping. Luckily I had a thick glove on, and he only bruised my hand. He had become a pet dog again, though one whose feet you’d best leave alone.

We sent him to the shelter with a good report card: loving, housebroken, funny. The dog who’d once been a gnashing mongoose clearly had a future as a family pet. Yet almost the moment the kennel door closed behind him, his eyes went black and glassy again. He growled at staffers when they looked into his kennel. For fear he would nip someone, only D’Arpino or I took him out. When he saw either of us, he exploded with happiness. When we left, he shut back down. I got word that the shelter was thinking of putting him down. How could they put a dog up for adoption whom they couldn’t handle? I had never wanted a Terrier, especially a Jack Russell. I had never wanted a male dog, or a little dog.

When we brought Walter home for good we goofed up his name some to put our official stamp on him. He became Walter Joe Jr. We started calling him Waltie-Bear or Joey or Junior or Dub-yuh or Mister or Champ or Bubbles—all names he learned. Though he showed no signs of it in the shelter, he was completely capable of living in a home, not to mention riding in canoes, staying in hotels, and lounging on the beach. He was, as they say, “homeable” but not “shelterable.” To be the former, as it turns out, does not mean a dog can be the latter.

These dogs are such conundrums. Shelter staff have to decide if a dog can be safely adopted based on his behavior in a stressful environment that in no way resembles a home. The equivalent would be judging a person while he is in the hospital, bedridden, stuck with IVs, anxious, bored, and with no family to comfort him. Would you see that person’s true character? Or would you see the equivalent of Walter in the shelter? Luckily I haven’t seen many Walters since I began volunteering. Most dogs manage okay enough in the enervating tedium, at least at first. Some even improve with regular meals and walks. But even the dogs who seem to thrive can, over weeks, months, appear to deteriorate. They bark more, jump more, maybe start to lunge at strangers or other dogs. They become obsessed with balls, as happened with Gwen Stefani. These dogs can begin to seem less and less adoptable, which makes it harder to find them a home, which means they stay in the shelter longer and longer. A vicious cycle begins. It’s not always enough to find a dog a home. You have to find one quickly.

Excerpted from Rescuing Penny Jane by Amy Sutherland. Copyright © 2017 by HarperCollins. Used by permission. All rights reserved.

I could not bring myself to take pictures of any of it, to take anything, although I did for a moment consider grabbing my camera to ensure that later on I’d have an image, some tangible visual record of the process of losing you. Maybe that momentary impulse came from fear that the emotional weight of participating in your last days as flesh-and-blood would eventually outweigh or alter the straight facts that photographs might hold. Fear that visuals so fresh right then, as I sat on one of the two plush green leather couches of the crematorium waiting room, would reshuffle themselves and gently blend together as merely tolerable sentimental recollection. It wouldn’t have been right, though, to shoot what only you and I should know. The camera stayed in the truck.

----

The kind man in charge of the ovens had just gone out into the noon blast of July in the San Fernando Valley to check on the progress of your burning. I’d followed but stopped thirty feet back as he’d asked me to. 

“You don’t really want to see—it’s something you probably wouldn’t want to see…  The. … uh …,” he’d mumbled, faltering in a way that had won me over instantly. 

“You mean if she isn’t done yet?” I’d said, completing the thought for him.  

“Yes, exactly. The, uh… sometimes they’re not completely …” He’d paused, looking as pained as if he’d known you the way I had.

“Her insides?” 

“Yes,” he’d blurted out with a slight squeak in his voice. “It isn’t pretty.”

“No. I can imagine it wouldn’t be,” I’d said.

“Not at all pretty.”  

He had stood there, putting on his fire-retardant gloves and his sunglasses, still looking at me as if needing to say something more. And I had waited. It’d already been a hell of a long morning, so I hadn’t been in any big hurry at that point.

“I do this all the time, but I couldn’t personally, you know, do this.”

I’d thought I understood more or less what he meant.

“My uncle’s dog,” he’d continued, “I had to do that one, and it was very difficult. I could never do it again.”

“I understand,” I’d said.

“Very difficult.”

“Yes, I’m sure.”

He’d started backing sideways toward the oven. It was one of the three on the back lot that seemed to be in operation, as evidenced by the grey smoke rising from their steel-pipe smokestacks into the smoggy haze above us. As inappropriate as the thought might have been, I somehow couldn’t help but think of the much larger indoor ones I’d once seen in the Dachau concentration camp memorial. I’d felt a momentary urge to ask if these ovens had been manufactured in Europe, but it had passed.  

“Please stay back here while I check and see how she’s doing,” he’d then said.  

“OK,” I’d said. “And how do you check?” 

He’d stopped side stepping toward the oven. “I open the door and look.”  

“Oh. Yeah.”  

“She might not be done. She might not be ready.”  

“Yeah. OK. I’ll wait… ”  

“Plus, it’s real hot. About 1,500 degrees.”

“I’ll wait here then.”

“I’m so sorry,” he’d said, tugging down the bill of his navy-blue ball cap and turning toward the oven. He’d said “sorry” several times since I’d arrived, and he seemed to mean it. “Sorry for your loss. I am truly sorry.”

After a minute spent carefully peeking through the slightly opened oven door, he’d closed it and walked back to me. “I’m sorry. She’s not done yet. Another ten or fifteen minutes.”

“Should I go back inside to the waiting room, then?”  

“Yes. If you don’t mind. Sorry. I’ll let you know just before I get her so you can come and watch me do everything. Check, you know, to see if…  see that… ”  

“Yeah, good. OK, thanks.”

----

A tall, well-groomed black poodle named Paris, as I’d overheard her being called when I’d first arrived at the crematorium office, had been staring at me for a while. From her position under a sort of anaemic-looking potted ficus by the doorway to the office, she was able to monitor all comings and goings. Suddenly, she rose and bolted straight for me, jumping up on the couch right next to me, barking excitedly. Her breath smelled like boiled carrots. Sort of sweet and not altogether unpleasant, but not something I craved at that moment. The receptionist called Paris, no doubt trying to keep the dog from further upsetting me, the grieving customer. Paris was not bothering me at all. I understood that she had been barking for attention, not out of aggression—probably bored out of her mind in this place where all other dogs were dead and burning or about to be. She hadn’t even barked that loudly, really, and her company was comforting in a life-goes-on-and-there-are-lots-of-nice-dogs-in-the-world-sort of way. Paris gave me one more quieter bark right in my left ear, licked my face and left me to see what the receptionist wanted.

“I’m very sorry,” the receptionist said, as she led Paris into the back of the office area.

“That’s OK,” I said. “She wasn’t bothering me. Female, right?”

“Yes, she certainly is. I am sorry for your loss.”

I know she meant it as well. Expressions of sympathy for the customer would to some degree have probably been obligatory for the crematorium personnel, but everyone did seem to be personally and genuinely concerned. People doing their utmost to run a decent family-owned business with kindness and compassion. The compulsion to record all of this got the better of me, finally, and I went out to the truck to look for my notebook. After a quick scramble through the papers, books, cameras and other assorted commuter debris on the back seat, I found the notebook. Although I had not had the time to take many pictures or to sit down and write much of anything lately, a camera and something to write in are always in the car, or in whatever bag I carry, just in case a moment special to me presents itself to be stolen. Resisting once more the temptation to take the camera, I grabbed the notebook and a pen and returned to the waiting room to begin writing this.

Kind strangers have given me a few handsomely bound journals and notebooks over the years. Some, like this one, are bound in beautifully tanned and tooled leather. This one’s cover has a giant oak tree cut into it, with other old oaks on a distant ridge beyond it. The big pewter button used for tying the notebook closed with a leather thong is cast with an oak leaf and acorn detail. I am not much good at keeping a diary, or diligent about any sort of regular journal entries. My way to remember has usually been to write stories, poems or more often than not, to make photographs or drawings. I felt a little rusty and awkward writing in the waiting room under the quietly watchful eyes of the receptionist and Paris. Maybe it didn’t seem at all odd to them, my scribbling away. Probably what bothered me was my own sense of guilt over being inclined to record the events surrounding the processing of your body. Just a short time earlier I had been openly weeping while crossing the city in morning rush-hour traffic. I suppose we humans can be resilient—nearly as resilient as you were, Brigit—and as accepting of life’s unpredictably rough patches as most animals seem to be. Whatever the reason, I found I could not write fast enough in my attempt to describe the events of the day.

“Do you want to come out while I clean this out?” the kind voice of the oven-minder asked softly, interrupting me in mid-sentence. I looked up and nodded.

“Yes, please. I’ll … let me … let me just finish this sentence—this paragraph. I’ll be right there.”

“Sure …” 

----

“Do you write a lot?” he asked, as I followed him outside.

“Used to.” 

“Nice-looking book you got there.” 

“Thanks. Yes, it is.”  

I closed it, marking my place with the pen, just as he stopped and turned to me. I was standing on the same spot I had been asked to watch from earlier. “Please stay right here. I’ll shut her down and get everything. You’ll be able to see everything happening, but it is very hot now, and also …”  

“Yes, ok I’ll wait here.”  

As I stood still in the by-now withering heat and watched him switch off the oven and open it, I suddenly realised that there had been no muzak, no music of any kind playing in the waiting room. That was a pleasant surprise and seemed remarkable to me. The tact involved in such a choice on their part told me that they really must care.

The ovens were out behind the small, one-story building that holds the tidy crematorium office, some oversize freezers and the very pleasant air-conditioned waiting room. The property was surrounded by twenty-foot-high stacks of automobile carcasses, entire auto bodies and an enormous variety of neatly sorted bits and pieces—fenders, doors, hoods, seats, side mirrors, steering mechanisms, engine parts, dashboards, roofs, etc., arranged in row after row—apparently according to year, make and model. The sprawling salvage yard dwarfed the crematorium and its modest parking lot. Although there was no vegetation in sight, the colourful, encroaching heaps and rows of rendered vehicles almost looked like exotic organic growth, a sort of postmortem environment that seemed to me to perfectly complement the pet-burning business. The thick, lightly buzzing strands of heavy-duty power lines drooping as they crossed some thirty feet above us from one massive steel support to another only added to this entirely man-made, and remade, end-of-nature garden. Its perfume was a blend of acrid and oily-sweet, of melting rubber and asphalt, of taffy-thick black engine grease, of yellowing plastic and peeling paint sluggishly wafting upward and blending with the constant dead-fish reek of Los Angeles smog.

----

I had risen very early—or, rather, got out of bed early, as I hadn’t slept at all. Knowing it was today that I was scheduled to pick up your refrigerated corpse at our trustworthy local veterinary hospital and drive it out to this industrial hinterland for cremating had kept me from being able to rest. Probably I am able to write about this with a degree of detachment because your brother Henry and I have already gone through the worst of your final decay and death process together. We took you, our fifteen-year-old, completely lame and largely incontinent pal, to be “put down” three days ago. In the intervening time we had to wait for a slot at the crematorium to open up. I have been able to largely digest and assimilate the stronger surface emotions of your final morning. As much as I am and will continue to be haunted by your sweet, departing gaze when the brain-stopping serum was administered, time and the responsibilities resulting from your passing have more or less carried me away from that heartbreaking scene. I will always see your eyes slowly lose their gleam as I gently lay your head down. Will always remember your final generous gesture of rolling halfway over to let us rub your belly one last time before the doctor gave you the sedative. 

I’d arrived at the back door of the vet’s office feeling like I was complicit in some sort of underworld transaction. As had been the case all week, the morning sky was overcast, and the clammy grey marine layer had only added to the death business I was now part of. Two men in overalls had come out with what looked enough like a curled-up “you” shape inside a light-blue trash bag. As I had taken the thawing bundle and carefully laid it on the towel-covered passenger seat of the pickup truck, I had looked at the older of the two men. He’d nodded, seeming a bit uncomfortable, and then had turned and followed his colleague back inside the building without a backward glance or farewell. I had been very tired, a bit teary-eyed, and had not said a word myself. Probably not the most pleasant person for them to be around. I had gotten in the car and begun making my way to the 405 freeway. Moving slowly, stuck in the usual massive commuter caravan headed north toward the Sepulveda Pass, it had occurred to me that tomorrow would mark the 60th anniversary of the Hiroshima and Nagasaki atomic bomb drops. Then I had thought, not for the first time when passing the Sunset Boulevard exit, about O.J. Simpson’s bizarre televised journey in the famous white Ford Bronco. I had continued in that vein for a while, my mind becoming cluttered with a dizzying assortment of images involving unforgivable murders and other perversions of justice. The ideals of compassion had seemed distant, insignificant. I’d felt resigned, passively understanding that life moves forward just as traffic eventually does. Suddenly, the cars in front of me had slowed abruptly and I had braked hard, glad to see cars in my rear-view mirror doing the same.

The bagged corpse had slid off the seat and onto the floor, and I’d tried to pull it back up with my right hand. It had been quite heavy, and I’d realised it would be a difficult and dangerous task to accomplish while driving, so I had made my way across two lanes of traffic and off onto the side of the freeway. As I had come round the front of the truck and opened the passenger-side door, I had decided I’d have a look at you to see if you were intact. I had straightened out the towel on the seat and lifted the bundle back onto it, then poked a hole in the plastic bag, now wet with condensation, where I could feel one of your frozen paws. Long black hair, long black nails. Not much like any of your paws. I had quickly felt for the body’s head, finding a stiff tongue projecting beyond clenched teeth, and then a collar around the neck. We had taken your collar off when you’d expired at the vet’s, and I knew that Henry was wearing it wrapped twice around his wrist as a bracelet today. This dog was not you. The absurdity of it all had hit me immediately as I had stood up and stared at the mass of moving cars through the poisonous-looking heat waves. The sadness of it had been suddenly overwhelming, as was the smell of initial decomposition, which I had not been aware of until that moment, like that of a dead deer that’s been hanging for a few hours from a tree. 

I had never really wanted to live in Los Angeles. Here I was, on yet another ridiculous errand, feeling vaguely like I was being punished for some past transgression, marking time and forced to make sense of an oddly evolving riddle. I had secured the corpse and made sure the towel was placed so as to keep the dead stranger from touching the seat or any part of the truck’s interior. Eventually, I’d got myself turned around and headed back to the vet’s, feeling sorry for this poor dog I did not know, and for its unwitting owner. En route, I had called the crematorium and informed them that I would be late for our oven appointment because I’d been given the wrong dog. They’d been very kind, had said I should get there when I could, and that they were very sorry.

----

Now the crematorium is about two miles behind me as I sit listlessly sipping coffee at a Mexican restaurant. This is as far as I have got, with my new cedar box containing your remaining bone fragments and ashes. I had asked the oven-minder to please not crush your bones if that was what he’d planned on doing. 

“Yes, normally we do very gently break down the bone matter so that it fits comfortably in the box or urn as the case might be. If you prefer, though … ” 

“Yes.” 

“…we can also not do it and just try and place her, the bone matter—the bag, that is—in the cedar box for you. If they’ll fit—if it will fit—that is.” 

“That’s ok, I can do it.”  

Earlier, out by the ovens, I had been allowed to scoop up all your burnt bits from the metal tray that the man had scraped the cooling, fragile ghost-shape of your skeleton onto. I had stopped several times to carefully examine some of your more distinguishable pieces. Vertebrae, hip parts and most beautiful of all, the rounded piece of bone that I instantly recognized as the top of your skull. We have petted that part of you so often. I can feel its shape even now, in memory, feel the bone through your smooth fur, feel your warmth and your happiness. All of it had gone into the plastic bag he now held.  

“Ok, sir. As you prefer.” 

I proceeded to gently rearrange the bag and its contents inside the box, and then placed your crematorium nametag and the receipt for services provided on top of your remains before closing the lid with its little brass clasp. 

“We would like you to consider the cedar box a gift from us due to the unfortunate mistake that was made this morning. We are very sorry about that.” 

“Oh. Well … thank you …” 

A woman who seemed to be the oven-minder’s boss, and perhaps the owner of the establishment, stood up and came around her desk to address me.  “We are very sorry that … Brigit?… that Brigit got confused this morning.” 

I almost pointed out that you had not been confused at all, being quite dead, but I resisted the temptation, knowing what she meant. 

“It is very unusual that something unheard of like that would happen,” she continued. “Very unusual, and we are extremely sorry. If you prefer a larger box or don’t like cedar as a wood type… maybe an urn would be more to your liking?” 

I was truly moved by her words and the generous offer. 

“Is it Western red cedar?” I asked, for some reason unknown to me now—perhaps being at a loss for anything better to say by way of response.  

“You know, I am not real sure about that,” she replied, a bit thrown off by my question. “I certainly can try and find out for you, if you like?” 

“No, thanks. I was just wondering. Just curious, I guess.” 

“Would you like to replace the cedar?”  

“Replace? No. I like cedar. Smells good, looks good. Thank you.” I now felt like a complete idiot. “You don’t have to give me the box, though. Don’t have to give it… I’m happy to pay for it.” 

“We insist. It’s something we want to do for you.”  

“Thank you very much. Very kind of you.” 

“If Brigit doesn’t fit comfortably, not being completely dust and all… ” 

(“Comfortably?” Never mind… ) “No, that’s fine. She fits. I got her in there ok. And it’s a beautiful box. Thank you.” 

----

“Me podría traer un poco de arroz con frijoles, por favor?”

“Would you like anything else with that?” the waitress replied, in heavily Spanish-accented English. 

“Gracias, pero la verdad es que no tengo mucho hambre.”

She looked at me calmly, and said “I’ll bring it right out. Warm up your coffee for you?”

“Fijese: ahora que lo pienso creo que sí me gustaría una pequeña ensalada de lechuga y tomate…  y cebolla, si hay.” 

“Ok,” she continued in English, “and will you like some dressing—vinaigrette, ranch, French, blue cheese, or oil and vinegar—for that?” 

Doesn’t happen often, but once in a while my gringo looks or perhaps my Argentine accent seem to be held against me like that. She glances at the cedar box resting on the table to the right of my place setting. I wonder if she has seen this sort of box before. The crematorium isn’t far, and maybe other people stop here now and then as I have, unable or unwilling to drive any further. Maybe they sometimes come here and get a little drunk, become indiscreet and open their boxes to look at what’s left of their animal friends. Maybe they cry and have to be consoled. I do not look at my box, just hold the waitress’ gaze when it returns to me. I’ve taken an initial dislike to her because she seems to refuse to speak Spanish with me, so I’m certainly not going to give her any more clues now.

“Will that be all, sir?” she asks dryly.  

“Sí…  y si me puede traer la cuenta con la comida—y un poco más de café—se lo agradecería.” 

She looks at me for a moment longer, then reluctantly mutters “Por supuesto, señor,” as she turns to go place my order.