shelters & rescues
Dog's Life: Humane
Partnership between shelter and local business benefits shelter dogs
“Why run alone when you could have a running buddy? Love dogs? Like to run? Lace up your shoes and join Run Flagstaff as we partner with Second Chance Center for Animals to help exercise and promote shelter pets through a weekly run. You run and Second Chance provides your running buddy! Enjoy a neighborhood jaunt with nine to twelve shelter dogs.”
This announcement in the monthly newsletter from our local running store was proof that life is good. Any combination of my two favorite interests—dogs and running—is sure to make me happy. This program is designed to promote shelter dogs to the community as the dogs gain social experience and get some exercise. Each dog wears a glow-in-the-dark collar and a reflective vest that says “ADOPT ME: SECOND CHANCE”.
Second Chance Center for Animals is eager to help their dogs short term with a great outing, and long term by increasing their chances of adoption. In addition to their training work at the shelter, the Running Buddy program offers the dogs new experiences to meet people in the outside world. Run Flagstaff is owned by a couple who are serious dog lovers. They are guardians to three dogs and are likely at any time to add to their family by adopting another one. I love the collaboration between a local business and a shelter for the good of the dogs.
My sons and I were running buddies last week and had such fun that we signed up to attend again this week. The best news was that so many dogs had been adopted during the past week that they were not able to bring as many dogs as planned to the run. Dogs going to loving homes is always good news, even if it means that we had to take turns running dogs since there was not a dog for everyone despite that being the original plan.
Each of us in my family had a dog who charmed us, but made the event a bit of an adventure. My younger son ran with Boomer who must have some sort of sight hound in him. He was Fast with a capital F. My son got some good sprinting work in, and their love of speed made them a great match. My older son had a dog named Deuce who was extremely strong. He was presumably part freight train, but just as sweet as could be. I ran with Oreo, a very loving mix with black on either side of her face and white in between. Though she prefers her space around other dogs, she is gentle and kind around people, no matter how close they are to her.
While we ran on the path along the main road in Flagstaff, Ariz. (Route 66), many people walking or driving by smiled and asked us questions about the dogs. Seeing polite, well-behaved dogs out in the community is perhaps the best way to remind people that shelters are great places to find great dogs.
Dog's Life: Humane
The labels are often wrong.
In most shelters, each dog’s kennel run or cage has a card on which the dog’s likely breed (or breeds) is indicated. Sometimes, they’re generic: Shepherd mix or Terrier mix. Sometimes they’re more specific—Husky/Dalmatian cross, say. And sometimes, they indicate a specific single breed. These labels can also be found on shelter websites and search sites like Petfinder.com.
The fact is, nearly all of these labels are guesses. Yes, there are DNA tests, but shelters can’t afford to DNA test every dog. Instead, they rely on staff members’ judgment; they look at a dog, pull out a breed book or consult an array of mental images, and choose a breed or two off the list required by their software.
Some shelters have changed their labels to try to make this clear: “Looks like …” or “We guess that …” However, others go further and eliminate breed labels entirely. As a result, they say, the adoption process has been improved; in some places, adoption rates have improved as well.
What’s the argument for eliminating breed labels? For many, the issue started with Pit Bulls.
Looks vs. Genes
Most shelters are full of the mediumsized, short-coated, blocky-headed dogs who tend to get labeled as Pit Bulls—a type for which there is no legal or kennel club definition. But a number of studies have shown that people’s guesstimates often don’t match a dog’s true genetic heritage. In one study, staff members at four shelters were asked to guess the breed of 120 dogs. Fiftyfive of the dogs were identified as some kind of Pit Bull, but when they were DNA tested, only 36 percent had ancestry from one of the recognized bully breeds (generally, American Pit Bull Terrier, American Staffordshire Terrier and Staffordshire Bull Terrier). Five of the dogs who did have one of these in their DNA hadn’t been labeled as such; the guesstimates missed 20 percent of the 25 actual Pit Bulls.
In this context, making a mistake about breed type is a big deal. There are places where it’s against the law to own a Pit Bull, or where you can’t get home or pet insurance if you have one. Even where that’s not the case, the name still carries a stigma.
A recent study—“What’s in a Name: Effect of Breed Perceptions and Labeling on Attractiveness, Adoptions and Length of Stay for Pit Bull-type Dogs” —showed that in a shelter where breed labels were eliminated, the adoption rate for Pit Bulls went up, their euthanasia rate went down 12 percent and their length of stay at the shelter was reduced. Another interesting finding was that while adoption rates increased the most for Pit Bulls, they went up for other dogs as well. “All the dogs benefited,” says Lisa Gunter of Arizona State University, Tempe, one of that study’s authors. “That was something that we weren’t anticipating.”
Others who’ve seen the effect labels can have might not be surprised by those results. “We would notice that people would walk through the kennel and they weren’t looking at the animals inside, they were looking at the kennel cards,” says Kristen Auerbach of Austin Animal Services. “And then, depending on the breed, they literally never even looked inside the cage. It quickly became clear that this wasn’t a Pit Bull issue, it was a bigger issue.”
It’s frustrating for many reasons to watch shelter dogs being rejected purely on the basis of breed stereotypes, particularly since most breeding now selects for appearance rather than function. “The more that we breed purebred dogs for looks, the less likely those things we started the breed for are going to hold true,” says Barbara Hutcherson of Fairfax County Animal Shelter in Herndon, Va. “So you might have a dog in front of you that’s a lovely quiet dog that you’ve had in foster and you know [the dog’s] not noisy—but try convincing someone, when you say ‘Beagle’ and they think ‘noise.’”
Relying on traditional breed characteristics is even more absurd when you’re looking at a mix. “We don’t understand how individual breeds play out in the behavior of the dog,” says Gunter. “A first-generation cross of Labrador and Border Collie doesn’t mean [the dog is] going to swim well and herd sheep. That’s not how genetics works.”
Too, we all seem to share an unspoken assumption that a mixed-breed dog is a dog with two purebred parents, when usually nothing could be further from the truth. Gunter is involved in a study that DNA tested more than 900 shelter dogs. Results for nearly 80 percent of the dogs showed two-plus breeds (the plus indicates that no specific purebred could be distinguished for at least one great-grandparent) and ranged up to five-plus breeds. On average, a single breed contributed around 30 percent of a dog’s heritage. Gunter feels strongly that the usual cage cards are a huge oversimplification. “It does a disservice to the complexity of shelter dogs, and to who these dogs are,” she says.
Changing the Conversation
Given that most of the labels are complete guesses, it begins to make sense that some shelters have decided to remove breed from the conversation. “I think the real benefit of not talking about breed is that it allows you to talk about the dog as an individual—that this is what we’ve observed about this dog,” says Hutcherson. Shelters that have eliminated breed labels report having better conversations with potential adopters, conversations that in some cases might not have otherwise happened.
“What this does is … force people to go through the kennels and come back and ask us, ‘What breed is that dog?’” says Lauren Lipsey of the Washington Humane Society (WHS) in Washington, D.C. “Previously, they … wouldn’t have had to engage us in conversation and could just walk out because they didn’t like the answer.” Now, Lipsey says, when people ask about a breed, staff can dig down into what they are really looking for. “What is it about that breed? You want a dog you can run with? Great, we have a ton of those. A dog that is good with children? Let me steer you toward these dogs that have lived with children. Just because that animal looks like a Lab doesn’t necessarily mean it’s good with children.”
Still, some of us really do want a particular breed. Auerbach doesn’t consider that a problem for those people, or those dogs. “In the shelter, people can walk through and they’re going to make their own identification anyway: ‘That looks like a Poodle and I want a Poodle.’”
Gunter suggests that without labels, potential adopters might actually be more likely to find their desired breed. In considering the reasons why adoption rates went up across the board in her study, she says that it’s important to remember that people disagree on visual breed identification. So breed labels may actually steer people away from dogs they’d otherwise consider.
Leave it open, and they may see that dog in the shelter after all. “If they view a dog as a Cocker Spaniel, then the dog’s a Cocker Spaniel, and if someone else views [the dog] as a Springer, and that’s what they would like, then that dog is there,” she says. “By removing the breed labels, the dog can be whatever that person wants that dog to be.”
New Code Needed
One apparent contradiction is that nearly all shelters still display breed labels for the dogs on their websites. This is because most software programs used by shelters require a breed label to create a record, and automatically display the label online. WHS is one of the few to have figured out how to get around that programming demand, which required writing their own code. Still, their dogs still show up with breed labels on search sites.
Auerbach, who has participated in eliminating breed labels at two shelters and gives presentations on the topic at industry conferences, finds shelter software companies’ reluctance to make changes frustrating. Greg Lucas of Shelterluv.com says that while his company’s software is one of the few to allow a shelter to designate a dog as purely a mix and choose not to display breed labels on their own websites, that’s not the end of the problem. They still have to find something in the search site’s breed list to match up to, or the posting will be rejected. A representative for Petfinder.com points out that the site does allow more generic breed group designations like “Terrier” or “Hound,” and says that the company is “looking into” the idea of being able to eliminate breed designation entirely.
It’s possible that people who are looking for a dog via these sites are a different population from those who come into the shelter to browse. “I do think that the audiences are different,” says Lipsey. It’s also true that these search sites aren’t the only way to find a dog online anymore. For many shelters, promoting individual animals via social media has become a big part of their outreach. The Fairfax County Animal Shelter found that 50 percent of adopters came in after seeing a pet on their social media, where they don’t talk about breed. And Lipsey says that while the majority of their adopters come in to adopt a particular animal they’ve seen online, they’ve typically accessed the information on the shelter’s own website, which does not have the breed labels.
Eliminating all breed labels may seem radical, but there’s no reason a shelter has to go all the way. “What we’re arguing is that shelters should have an option,” Auerbach says. Label an obvious Pug as a Pug, but why be forced to make a wild guess about a dog who is probably a mix of many breeds? And it seems that shelters are enthusiastic about the possibility; Auerbach says that the conference presentations she gives on this topic are packed.
In a sense, there’s nothing new about the idea. In fact, it’s the practice of pigeonholing all dogs into a mix of two breeds that’s new. Auerbach thinks that the reason so many medium-sized, short-coated dogs are called Pit Bulls is that we’ve lost much of the vocabulary we used to use to talk about dogs. “We all remember that for our grandparents, the dogs were mutts, they were mongrels. We had more language to describe mixed-breed dogs,” she says. “Pit Bull has kind of replaced mutt, and that’s a problem.”
Our grandparents didn’t need DNA tests to recognize the complexity of mixed-breed dogs. “When they talked about ‘Heinz 57,’ that’s what they meant,” says Auerbach. “Not two breeds mixed with each other, but many.”
News: Guest Posts
Hoping to increase adoption rates
Antioch High School (in Northern California) is pairing up their cross country team with dogs from the Antioch Animal Shelter. This past Thursday they launched a practice session of their Panther Tails Program. The group of student athletes ran the one-mile from their school to the shelter to pick up their four-legged teammates and then continued for another 3 miles along the historic downtown area.
The program was the brainchild of the school’s community liaison, Trine Gallegos to foster student community spirit and the adoption of shelter dogs.
She was inspired by another school who was doing this and saw their post on Facebook. She brought the idea to cross-country coach Lisa Cuza and principal Louie Rocha, and they quickly signed on. The students themselves were so excited with the idea that they got their release forms signed in what seemed like record time.
So on Thursday (Sept 15) six shelter dogs, volunteers, the head coach, and the runners, set off for their trial run. The dogs sported black and gold bandannas to show “their panther pride.” Everything went smoothly and the students and dogs had great fun. It all worked out so well that next week they’ll be running with 10 dogs!
Let’s hope that not only did these pups get the much needed exercise and time out of the shelter, but the community will cheer on their Panther team by rushing to the shelter and adopting these amazing dogs. Plus, hopefully this idea will spread further—so pass along this great idea to your local shelter or high school.
Kim Kavin’s provocative and probing new book, The Dog Merchants, takes a hard look at the “business” models behind how we get our dogs and the fur flies in many directions. We talk with her about some of her insights.
Bark: Why do you think people chose the dogs they have? Do you think that mixed-breeds are changing breed favoritism?
Kim Kavin: That’s a question it took me a whole book to try to answer. To sum up briefly, I think our choices about the dogs we bring home result from a combination of history, tradition, religion, culture, politics, gender, societal obligations and personal responsibility—all the stuff of humanity’s greatest world wars.
I think most of us feel in our hearts that we love dogs and are doing the right thing, whether we choose purebreds or mutts. And I think that most of us—on both sides—have never considered the enormous business interests and marketing efforts that are at play, all of which feed into our beliefs as well.
BK: You aren’t a big fan of televised dog events like Westminster, why not? What do you suggest as an alternative?
KK: To be clear about Westminster, I’ve never said the breeders who participate are necessarily doing anything wrong with their own dogs. What I’ve written is that when you take a show like Westminster and put it on millions of televisions and computer screens around the world, it stops being about the people and dogs in the ring and starts becoming about the resulting mass-market demand, which cannot possibly ever be filled by the types of breeders in that show ring. By their own estimate, they are merely 20 percent of the supply chain. When you turn a dog show into a mass-media event, it becomes the biggest marketing asset for all of the worst offenders, no matter how good the intentions of the people in the show ring.
The alternative I suggest in The Dog Merchants is that we evolve the concept of televised dog shows into a format that is more in keeping with our morals, media impact, and breeding and shelter realities today.
I’ve seen the attempts Fox has made, and cheer them. I think they’re a good start, and I give Fox and those producers like Michael Levitt who care deeply about dogs a great deal of credit for trying to be the first to break down that wall. They’ve made at least a small hole in it.
What I’d like to see is the entire wall smashed to smithereens. I think we need to get even more top-notch, highly talented people involved who are truly dedicated to animal welfare, people on the level of Simon Cowell of American Idol and Ricky Gervais. We need to use what they know about producing those big-time, international broadcasts to create a new format for dog shows that the general public will actually switch channels away from the Westminster-style shows to watch.
We need American Idol meets X-Games meets the Oscars, not just another version of a rescue-dog telethon, to really move the massmarketing needle.
Tell me dog lovers wouldn’t change the channel to watch. Tell me it wouldn’t show, inside of five minutes, just how antiquated the big beautypageant productions like Westminster have become. Tell me it wouldn’t change the way people think about dogs, and about what’s important when deciding to bring one into their families.
BK: What advice do you offer to people who are considering adopting a rescue dog but still wonder if it may be safer to buy a dog from a breeder?
KK: I think we all need to be far more conscious consumers, whether we’re buying from breeders or from rescuers. There are responsible and irresponsible people dealing in dogs on both sides, and it’s up to us all to put the latter out of business.
My book offers a litany of openended questions that people can ask to try to determine the true nature of any breeder or rescuer, and dogmerchants.com—if we all come together as dog lovers to post ratings and reviews—will go a long way toward helping us crowdsource the answers we need.
Here’s my ultimate advice: Stop being on the side of the breeders. Stop being on the side of the rescuers. Let’s get together on the side of all the dogs.
Culture: Stories & Lit
Excerpt from The Underdogs by Melissa Fay Greene
A German Shepherd mix slated for euthanasia watched Karen Shirk from behind the bars of his cinder-block cell in a cacophonous county animal control building. With his long black muzzle and imploring brown eyes, he looked at her with that heartbreaking shelter-dog mix of worry, fear, confusion, and hope. “This is a good-looking boy. Do you know anything about him?” Karen called from her wheelchair to a nearby worker. “Can he sit? Can you sit, boy? Sit.”
The dog sat. His haunches trembled with the sincerity of his “Sit.” He tentatively raised one paw a few inches above the floor, in case the stranger also wanted “Shake.” She didn’t say “Shake,” so he lowered his paw quietly and put his whole focus back into his excellent “Sit.”
He was an “owner-surrender,” though there was no coercion or “surrendering” about it: his people, for reasons unknown to the shelter, had brought him here to be disposed of. In crowded shelters, owner-surrenders are among the first to go: without the required ten-day “stray hold” bestowed upon lost dogs or cats for whom someone may be searching, the owner-surrenders quickly join the ranks of the sick, the injured, the elderly, the pregnant, the nursing mothers and their newborn litters, and the defamed pit bull breeds—no matter how gentle—to be euthanized one by one by one, usually by lethal injection …
The scrape of shovels and splash of water and the homesick yelps of imprisoned dogs ricocheted around Karen and the German Shepherd mix as the dog sat for her on the cement, making worried eye contact, in the most important and possibly last audition of his life. Did the shelter dog understand on any level that he had won Karen’s attention, however briefly? As he gazed unflinchingly and longingly into her eyes, was he aware that he’d captured the attention of a human being, something in scarce supply in a county animal shelter? Of course he knew. He was begging her, with his eyes, not to leave him.
“I’m going to give him a try,” Karen said to an employee. “Let’s take him outside.” The worker stepped into the pen and clipped a leash to the dog’s collar.
On the way down the cement hall toward the steel exit door, the shepherd, leashed, stayed beside Karen’s wheelchair, but his paws moved double-time, like a speeding cartoon character whose legs accelerate into wheeling blurs. Outside, the dog blinked in the sunlight and barely knew which way to run first. Just in case, he briefly sat again, tremblingly, joyfully. When the passenger door of the van opened to him, he bounded into the seat, wiggled in happiness, settled in, and never looked back. He moved into the cabin with Karen and her own dog, Ben, and soon began training for Karen’s first child client, a twelve-year-old girl with paralysis. Soon two rescued Golden Retrievers joined them, one for each of the adult women who’d requested dogs. It was a happy messy life for Karen, the start of her finding a way toward the life she wanted. The hospitalized preteen squealed with joy when she saw the German Shepherd mix for the first time and named him Butler—“because he’s going to be like my furry butler!” When his mobility training was finished and he was placed with the family at home, Butler broke the no-child barrier among service dog agencies, among the first service dogs in the world to be trained for a child.
He was a great success! He heeled beside her wheelchair, slept on her bed, and always sat up extra straight and tall when told to sit, since this was evidently his winning skill. The girl’s laughter rang through the house again whenever Butler, unable to contain his love and happiness, stood up, propped his front feet on the armrest, and leaned into the wheelchair to lick her cheeks.
“Am I too old for one of your dogs?” strangers phoned to ask Karen. “Is my child too young for one of your dogs?” “Am I too disabled?” “Am I disabled enough?”
Karen told everyone the same thing: “If your life can be improved by a dog and you can take good care of a dog, I’m going to give you a dog.”
A couple with a ten-year-old son with autism phoned to say that their boy constantly ran away and they’d hoped a service dog might keep track of him, but the service dog agencies had all denied them. This was again new territory. Karen knew that placing service dogs with adults with invisible disabilities, like post-traumatic stress disorder or seizure disorder, was the cutting edge of service dog work, but it hadn’t yet been tried with children. It was a tall order, quite different from training Butler for mobility work with a child.
Back to an animal shelter she went. Despite the forbidding prison-like appearance of the place and the collective hysteria of the stressed and frightened dogs, Karen knew there had to be animals there with high intelligence and fine dispositions. The problem was that their panic at the harsh, crammedin, and grating conditions of captivity concealed their true natures. The confinement in cement cells with industrial drains in the floor made the dogs seem ferocious, impossible to tame, even insane. They bared their gums and barked in fear, scaring away adopters.
As Karen wheeled through the cat room on the way to the dog kennels, cats stuck their forearms through the bars of their stacked-up cages, waving their paws around in blind search for human contact. Karen stopped to stroke the arm of one cat; the lean middle- aged tabby instantly withdrew his arm and flipped onto his side in the cage in winsome appeal. He’d waited so long for a tummy-rub! He stretched out and began to purr. But Karen couldn’t reach that far into the cage and had to move on. She knew that virtually none of these adult cats would see daylight again.
Tail lowered, ears flattened, face downcast, Patches, a Beagle mix, managed just a couple of tentative halfhearted tail-wags from the back of his cell. His overtures hadn’t beguiled anyone in the nearly twenty-one days of his captivity and his time was up. Karen positioned her wheelchair outside his cage for a closer look. Every morsel of emotion rushed into the dog’s moist trembling nose. He approached and shyly pushed his nose through the chain-link barrier.
“Okay, boy, I see you,” she said. When he was led out of his cage by a handler for one-on-one time with Karen, the little dog was so excited, shaking so hard, he couldn’t avoid peeing a little on the cement f loor. Like Butler before him, he left the shelter riding high in the passenger seat of Karen’s van, his mouth wide open with happiness, his ears rippling in the wind he hadn’t felt in a long time.
Before pulling onto the state road, however, Karen sighed, stopped, wheeled around, pulled back into the parking lot, and called out her window to a staffer to bring her the middle-aged tabby cat.
Patches, the rescued Beagle mix, became one of the first dogs in the world (similar work was beginning in Canada at that time) trained in autism assistance. He may have become the first dog in the world trained to track a single child. Now when their son disappeared, his parents cried: “Patches! Find Kevin!” And Patches took off to find the boy, wherever he was. One night he tracked him to a stranger’s backyard three blocks away. The land sloped down to a stream; Kevin, in his pajamas, was peering into the water when the dog interrupted his reverie. “Patches just saved our son’s life again,” the parents emailed Karen.
The cabin filled up with rescued dogs. “It’s a wonderful feeling when we see one of our animals adopted by 4 Paws!” said Mary Lee Schwartz, executive director of the Humane Association of Warren, Ohio. “We’re happy when a dog gets adopted to a normal home, but when one gets adopted to a home when he’s going to help someone, we’re thrilled! I can’t think of a more exciting thing to happen for a dog, especially one on Death Row.”
Another shelter worker commented: “People are surprised that we have such highly talented dogs coming through our shelter, capable of performing the functions of service animals. But of course we do.”
All shelters have them: indescribably marvelous animals just waiting to be given a chance.
Dog's Life: Events
Partner with the Clear the Shelters initiative encouraging pet adoptions.
Dealing with the media can get in the way of Olympic athletes’ training, but it’s obvious that none of them were complaining about a recent photo shoot to promote Clear the Shelters. This is a nationwide adoption effort to find loving homes for pets in need.
Even paired with such famous Olympians as Michael Phelps, Kerri Walsh-Jennings, Gabby Douglas and Venus Williams, the puppies stole the show. The expression on the puppy with Nathan Adrian is so cute it almost hurts to look at him! The little guy held by Michael Phelps is obviously in tune with others, realizing that the greatest swimmer of all time is uncharacteristically dry and needs to be licked. Justin Gatlin and Alex Morgan both enjoy a laugh with their puppies.
There’s a lot of love on the people’s faces in all the photos. Though a few of the puppies look a little overwhelmed, they were all adopted into loving homes. Gymnast Aly Raisman fell in love with Gibson, the Maltese-Shih-Tzu puppy who posed with her, and ended up adopting him. He was just one of the over 45,000 pets in need nationwide who was adopted thanks to Clear the Shelters.
Dog's Life: Humane
Our litters of foster puppies always adore our feral sanctuary wolfdog, Malachi, and he loves playing with them. Malachi wasn’t handled as a baby and although he lives in the house with us, he still behaves like a wild animal in many ways. After the loss of his closest dog friend, our rescued Great Dane Tyra, Malachi was depressed and even more flighty than usual. Playing with the puppies cheers him up and the puppies love him so we made sure they got lots of time together. And although not comfortable with people much of the time, Malachi is amazing with puppies. When we have bottle babies he’s especially interested and has even overcome some of his fear of people to be near them. He licks and nuzzles them and wants to be as close as possible. As our last litter of fosters began to wean and their mama was adopted, one puppy in particular sought out Malachi for comfort. Little Becca was the smallest of the litter of ten and preferred Malachi’s company to that of her littermates. There are always plenty of dogs here to play with between our own and various fosters but I was fascinated to see how little Becca always bypassed the other dogs and searched for Malachi when I let the puppies out. He would lie down and patiently let them clamor all over him but Becca always stayed long after the others wandered off to explore. One evening as I sat quietly outside with the dogs I saw Becca snuggle as close as she could to Malachi. He wrapped his big paw around her and leaned in. The two of them remained in that sweet embrace for a long moment as I watched, enthralled. Although Malachi rarely lets us comfort him, he comforts the puppies and in doing so, sooths his own loss. And so, although not quite wild and not quite tame, Malachi has found his place in the world as the comforter and playmate of the endless rescue dogs and puppies that come through our doors.
This past Saturday, July 23—“Clear the Shelters” brought together over 650 animal shelters, rescue organizations and media outlets to address the overcrowding issues that local animal facilities experience in the summer months because of spring litters. In events around the country, shelters waived adoption fees, offered training lessons and free dog and cat food to encourage as many adoptions as possible. The day’s results show 45,252 shelter pets were adopted. That number more than doubles the tally from 2015, the first year of the nationwide effort. Our local event in Berkeley, CA, reported 135 adoptions. Kudos to the organizers and all of the participants, and most of all—congratulations to everybody who welcomed a new animal into their home!
One doesn’t often get the chance to have a hand in saving the life of another individual but early yesterday morning I had the rare opportunity to experience exactly that. A few days before, I and my pal, Naomi, were out walking our dogs at the Albany Bulb when we spotted a stray dog. The Bulb is a very unusual park constructed as landfill in the bay with debris from a previous highway. For years it was regarded as semi-marginal land full of mammoth chunks of concrete spiked with rebar tentacles but it became the favorite haunt for homeless encampments and outsider artworks, and, oh yes, for dog people too.
Recently the Bulb has received more attention from park planners, and is in the process of an intense clean-up and gentrification effort, some of it good, some of it threatening to become restrictive to our dogs. But it is still a wild and wonderful urban park with stunning views of the Golden Gate bridge. This past Saturday morning that is where my dog Lola found the dog at the end of what is referred to as the Bulb’s neck. It was only a fleeting image, of a white/brown fluff who yapped at Lola but as soon as we humans came on the scene, ran away. The next day we saw the dog at the same time and place but after a few barks, she sped off. We asked other park goers if they had seen such a dog and yes many had seen this dog for a very long time but didn’t know much more nor do much about it.
Obviously this was a dog who needed help, one can’t imagine where a dog could find any food and with no fresh water anywhere nearby, it seemed that she was in an extremely perilous situation calling for immediate intervention. So I contacted another friend, dog park advocate, Mary Barnsdale who, among many other dog-related interests, chairs an organization called Aldog, and maintains its Facebook page. I also asked her to also contact Jill Posener, another dog advocate and rescue person who runs a spay/neuter initiative called Paw Fund, who I knew has orchestrated successful stray rescues. They both had heard about this dog for at least four months, but the sightings were in many different areas that this was the first time they heard of sightings that were more precise and detailed. After our weekend initial sightings, my partner, Cameron, went out on day three, and he too found the dog in the same area. So now we now had a trifecta that could launch a rescue plan.
To further help the effort, Cameron put bowls of water, and tiny feeding stations throughout that area, and placed small irrigation flags to highlight the area. So on Tuesday evening Mary and Jill brought out the two traps, baited them and waited for a few hours. Nothing happened that night or the next, so it was decided that since we had seen the dog early in the morning, that the vigil on Thursday would be moved up to the crack of dawn.
Jill arrived first and had already baited the traps when I showed up at 5:30 a.m. She was standing off to the side of a pathway far from the traps to not be seen by the dog. She and I stood there whispering about the strategy, and at around 6:00 I saw a white flash go to the copse of trees where one of the traps was located. So we had our sighting. Jill told me that we might hear the trap door close but also cautioned that if the dog didn’t enter the trap within a few minutes that it would be it for that day. If that didn’t work then, we would have to remove the bait and plan to return the next morning and then scatter food around (and in) the trap to get the dog used to finding the food nearby. We waited with bated breath but did not hear anything, no barking, no cage door closing. But at 6:15 we quietly went out, not expecting to see anything but empty crates, but lo and behold, Jill quickly exclaimed, “bingo, we got a dog!” And there was the little wild one inside the trap, all the food had been eaten and when as we approached she barked up a storm and tried to dig her way out. It is really hard to express what a joyous moment this was but we took it very cautiously not coming too close, but close enough to see that she was safe and secure.
Jill then phoned Officer Justin Kurland of the Albany police department, who the day before had sent her this photo of the dog that he had taken at the exact spot where we were standing. He had seen the traps with a notice with Jill’s contact info. He had told her that if the trapping worked to call him and he would open the gate to the trail so she could drive up to the area instead of carrying the heavy crate down to the parking lot. So I was left alone to watch over the pup who I tried my best to reassure and cheer up, as Jill went to wait for him and to get her van. Even though the pup continued to bark, her body language seemed to calm down and she wasn’t frantic, there was even a slight tail wag. A few minutes later I was happy to see Officer Justin on a motorcycle escorting Jill’s van up to the rescue site. It was great getting his help, and he told us that he had two small dogs and might even adopt this one! We all were cooing and marveling at her. She sure is a cutie. He helped carry the traps to the van. He also added that he was so excited to get Jill’s call, that he left his cellphone at the station!
Once in the van, the dog totally calmed down, the barking stopped and she eagerly gobbled up the greasy chicken given to her between the bars, and even licked our fingers. It was like she was seemed relieved to get the wild life behind her. She didn’t appear too frightened, perhaps a little bewildered, but who wouldn’t be? We all fell under her spell.
Jill then drove her to the Berkeley animal shelter to see if she was chipped (negative) and check up on her health etc. She seemed fine considering her long ordeal, a few fur mats, but so far so good. They thought that with her nice white teeth that she was perhaps two years old (almost a quarter of her life spent as a stray). A vet will be checking her out thoroughly on Friday. So look like a Lhasa mix, with short legs and a lovely fluffy tail indicating a breed like that. Cameron and I paid a couple of visits to her today and we got to see a totally different dog as she greeted us at her kennel’s glass door. We weren’t permitted yet to go into her kennel, but Jill has the authority to do that, and it was so heartwarming to see how she was greeted by little Allie (with her new name) playing and nuzzling her. Jill will act as the adoption agent, finding her a foster home first and then picking the perfect forever guardian for her. Officer Justin might be just the candidate, and I heard that he has planned to bring his wife to meet with her. I am confident that all will work out for Allie, and I will be posting future news about her. But if anyone in the SF Bay area might be interested, you can contact me directly.
I can’t say enough about the great work that Jill and Mary do by picking up the slack from local shelters that are too strapped for staffing and funding—they simply do not have the resources to mount trapping efforts. This one was resolved quickly but normally it can take many days or even weeks and someone must be on site to check the traps so that other animals or dogs aren’t being caught. But individuals, like Jill and Mary, who freely donate their time and expertise, can also enlist others, such as eager ride-along novices like myself, to pitch in too. So this one worked out almost effortlessly, a full community effort, even involving a police officer!
I would love to hear your stray rescue stories. How were they resolved? Any tips to offer to others? Jill did teach me, that calmness and patience are key, but the payoff when a dog is safely rescued pays dividends that are definitely worth it all.
Dog's Life: Humane
How simple, innovative changes can improve shelter and adoption rates.
In journalist Kim Kavin’s book, The Dog Merchants, she investigates the complex businesses and networks involved in the buying and selling and “homing” of dogs: breeders, pet stores, pet brokers, the AKC, local shelters and rescue organizations. It is her goal to advance the conversation on how dogs are treated, from puppy mills to high-kill shelters. In the following excerpt, Kavin explains how rebranding shelter dogs can make them more desirable and, therefore, adoptable.
Her face is pallid, probably not just in the black-and-white photograph, but also in real life. She’s looking back over her right shoulder at the camera with eyes desperately wide and bloodshot. Nobody has to hear her speak to know she needs to be set free. “Chained to a desk with nothing but a mouse to entertain her,” the flier’s big type reads.
In another flier, it’s a male, also pale-faced and hunched over. He looks as if the air all around has become so thick, so stagnant, that he can no longer bear to rise. The corners of his mouth are turned down, darn near weighted by jowls. “For nine hours a day, he is kept in a tiny box,” it states. “And ignored.”
These fliers aren’t of dogs. They’re of people—models photographed sitting in office conference rooms and in the glow of a cubicle’s computer screen, wearing the dismayed expressions shared by so many nine-to-five prisoners of concrete jungles, all as part of a groundbreaking campaign called the “Human Walking Program.”
It sprang from the brain of Jake Barrow, a creative director in the Melbourne, Australia, office of GPY&R, a creative agency that is 600 people strong with a network of 186 global agencies. Barrow and his colleagues typically work on campaigns for big-ticket clients including the Virgin Australia Melbourne Fashion Festival and Australia’s Defence Force, but he had an idea that had been in the back of his mind for a few years, and no matter how many times he tried to turn it off, it kept lighting him right back up.
“We were going through a busy period at work, and occasionally, I would walk a friend’s dog just for fun,” Barrow says. “And I thought, ‘Oh, that could be a service for office workers, to go out and walk a dog, completely to benefit the human.’ That was years and years ago, and I just remembered the feeling I got from walking that dog, and it was really good stress relief. It was completely selfish. I’ve been trained to recognize a good idea, and together with my copywriter at the time, we turned it into the Human Walking Program.”
There was no client. No income was to be made. That didn’t stop Barrow and his partner, who worked pro bono on the concept for six months and built it into a small presentation, sort of a miniature version of what they might do for a regular advertising customer. Then they asked one of the account salesmen at GPY&R to call the local shelter in Melbourne— which happens to be The Lost Dogs Home, founded in 1910 and today serving as Australia’s largest, caring for more than 31,000 dogs and cats each year.
“I said, ‘Hi, I’m Jake, this is Dan, we have this idea,’” Barrow recalls with a laugh. “They definitely saw the benefit of showing the dogs as the heroes instead of just sad. We did completely flip it around and say, ‘It’s about the humans getting out of their cages.’”
Shelter workers gave the GPY&R fliers to commuters from 8 ’til 9 a.m. in central business district train stations the week of the event, and they passed them around at all the buildings near the park where the walk would be held. Social media and radio stations were engaged as well, to spread the message that humans needed a break and a stroll—“to go walkies,” as they say Down Under—perhaps even more than the dogs did.
When the day arrived, the weather was gorgeous. Barrow, like everyone else involved, found himself standing in a park, waiting with a rumbly stomach, wondering what the heck might happen next.
“We were quite nervous,” he recalls. “Are we going to get the crowds we want? Is it going to be too big of a crowd? Is somebody going to get bitten by a dog? There were a lot of unknowns. You can only do so much planning for these things.”
During the next few hours, his unease gave way to elation. More than 5,000 office workers came outside to stand right alongside him, leaving behind their ergonomically accented desks for a much-needed meander the way nature intended. The Lost Dogs Home paired each participant with a homeless pooch so they could get to know one another in the fresh air, outside the shelter environment, in a way that would all but obliterate any ingrained ideas about the dogs and let them be seen as the happy, friendly pups they had always been inside their enclosures, where most of the people would have never seen them at all, or might have assumed there was something wrong with them.
“Their negative stereotype still exists, in our experience, because people do not realize that cats and dogs largely end up at shelters as a consequence of a human circumstance,” says Martha Coro, a spokeswoman for The Lost Dogs Home. “The Human Walking Program was first and foremost a creative campaign that challenged people’s intrinsic beliefs about lost and abandoned animals, [and] that also engaged a real-life event to tie it all together.”
After the three-hour walk, amazing things happened. Every one of the dogs got adopted. Hits on the shelter’s online adoption pages spiked 42 percent. A fund-raising appeal one month later became the shelter’s highest-grossing in nearly a decade. Barrow says it was one of the most satisfying days of his life—and even he failed to predict the impact his idea would have next.
“We did the event and the campaign, and whenever we do something more unusual than a television commercial, we create a case study, and we did that with this event and how successful it was,” he says. “Somehow, the website Upworthy got hold of the case study, and the next thing you know, we had half a million hits on this case-study video, and we’re getting calls from all over the world wanting to do a Human Walking Program in their own cities. We ended up saying we can’t ignore it, so we set up a website that lets people create their own Human Walking Program. People can download all the ads and localize them to their area. It’s a step-by-step guide. I know someone did one all the way over in the U.S. The calls were coming from everywhere.”
What’s so great about thehumanwalkingprogram.org— in addition to the fact that it hands over, for free to the world, what Barrow estimates as an $80,000 to $100,000 creative campaign—is that it also makes clear how to copy the strategy as much as the actual walk.
“The creative rebranding of adoption dogs came first,” Coro says, “which in a way [was] just as influential as the event.” And she’s right. What sets the Human Walking Program apart on a crucial level is its professional marketing approach. It was developed by seasoned pros, as an advertising initiative that helped people get to know the product—great dogs— instead of making a desperate plea for money to save their tragic little lives. Beliefs about homeless pooches are often so deep-seated that it takes a physical change of space or a professional advertising campaign to knock biases out of people’s thought process, much like getting them to buy generic-brand foods at the supermarket or new-brand cars off the lot.
“The ads with the sad dogs, I guess there was a time and a place for it, but as far as the general public goes, it gets squashed over now,” Barrow says. “We need something else to wake us up and pay attention.”
More and more shelters around the globe are coming to the same conclusion and partnering their efforts accordingly. Instead of begging people to see the wonderful pooches they know are inside the enclosures, they are looking to leaders in everything from creative design to architecture to retail sales to make new messaging work. It just might be the beginning of an unprecedented rebranding effort, potentially on the scale of what breeders did starting in the mid-1800s when convincing dog lovers that purebreds were the ideal pets in the first place.
The signs of change are worldwide. In Berlin, Germany, the animal-protection society turned to the renowned architect and cat lover Dietrich Bangert to design its multimilliondollar facility, one of Europe’s largest at 163,000 square feet (more than 15,000 square meters, about the size of the largest Target retail store on the U.S. East Coast). The Berlin shelter holds about 1,400 animals at a time and cares for about 12,000 animals a year. Bangert has serious drafting chops and is perhaps best known for his work on an art museum in Bonn and the German Maritime Museum in Bremerhaven; the result at the Berlin facility was a far different environment than most people imagine as an animal shelter, a modern study in concrete and water so futuristic that it was used as a set for the 2005 Charlize Theron film Aeon Flux, set in the year 2415.
Creating the architecturally inviting space gave potential dog owners a chance to breathe a bit easier when walking inside, so their brains would take precedence over any bad feelings created by more typical shelter buildings. They looked up instead of feeling down. They intuited that it was okay to relax, because nothing they were about to see would depress them. The professionally designed atmosphere allowed people’s minds to focus not on what they thought a shelter might be like, but instead on what was actually before them: friendly, healthy dogs the volunteers had gone so far as to house-train prior to sending them home, in the hopes of making each pairing more likely to stick.
Underlying Dietrich Bangert’s futuristic, geometric design for Tierheim Berlin is the architect’s commitment to creating maximum physical and emotional comfort for the approximately 1,400 animals it shelters, as well as its workers and visitors. A 163,000- square-foot, glass-andconcrete facility, its circular pavilions, with their cantilevered overhangs and splayed walls, incorporate fresh air and natural light. Each pavilion consists of three spherical structures arranged around an enclosed open space, rather like petals on a daisy.
Yet another example is in Costa Rica, where the Territorio de Zaguates shelter had nearly all mixed-breed dogs while adopters primarily wanted purebreds, so it worked with the San Jose–based creative agency Garnier BBDO to launch a marketing campaign around the idea of “unique breeds.” Instead of calling the dogs mutts, they followed the same branding convention long used by breeders, labeling the dogs as things that sounded surprisingly like kennel club– recognized Dandle Dinmont Terriers and Finnish Laphunds: Chubby-Tailed German Dobernauzers, Fire-Tailed Border Cockers, Alaskan Collie Fluffyterriers, White-Chested Dachweilers, and Brown-Eyed Australian Dalmapointers. (Is it really any different from inventing a German Blabrador?)
Watercolor artists painted renderings that mimicked the design of the purebred standard drawings, then added the unique breed names in a highfalutin, royal wedding–worthy typeface. The posters created a visual way for people to process the message that breed names, when it comes to choosing a pet, are often no more than a line of marketing copy.
By the end of the Territorio de Zaguates campaign— “When You Adopt a Mutt, You Adopt a Unique Breed”—the shelter’s dogs had received more than $450,000 in news and public-relations coverage. More than a half-million people had discussed and shared the dogs on Facebook. Adoptions went up 1,400 percent, and the shelter got sponsors who now cover the whole of its operating expenses.
All in all, the teams in Costa Rica and Germany experienced the same thing organizers of the Human Walking Program saw in Australia: Working with professional marketers and designers made a huge impact on people’s perceptions about the dogs, who were suddenly in demand and welcomed into people’s homes en masse—even though the pooches themselves hadn’t changed at all.
“We have been inundated with interest from shelters from South Africa to the USA, which leads us to believe that shelters across the world generally share the same priority of changing the public’s perception of shelter pets,” Coro says from Melbourne, “and now there is a tried and tested plan that can help us all do that.”
Mike Arms is a business-minded advocate who saves dogs without making any excuses for raising their value along with the professional value of the people working with them. Since 1999, he has been president of the Helen Woodward Animal Center in California, where he tripled adoption rates while charging some of the highest dog-adoption fees in America and recruiting employees for their business and marketing savvy. (As of 2013, according to an independent auditor’s report, the center’s management salaries and benefits totaled $373,420. Arms’ pay was not itemized.) Nobody can buy a dog from the center for less than $399. A couple of Labrador puppies sold recently for $500 apiece, and a six-month-old Goldendoodle went for $1,000 not long ago. Arms has no problem telling adopters they should pay fair market value because his dogs have just as much intrinsic value, and make just as fabulous pets, as the purebreds going for similar prices from breeders. “Why is it,” he asks, “that somebody can go out and spend $2,000 or $3,000 on a pet and after thirty days realize it’s not for them, and they take it to their local facility, and the minute it crosses that threshold, the value is gone?”
His approach leaves many shelter operators with mouths agape, especially the ones who can’t even give their dogs away for free. Arms believes that their failure has nothing to do with the quality of the dogs, but instead with the quality of the dogs in people’s minds, which he sees as the job of shelter directors to manage. The problem isn’t the dogs. The problem is the marketing.
“I’m getting more and more frustrated with my peers as I get older,” he says. “It just seems like they’re going backwards in time now. They think the way to increase adoptions is to lower fees and come up with gimmicks. That doesn’t increase adoptions at all. All that does is devalue the pets. How in the world can we change the public’s perception of these beautiful pets if we’re the one doing this?”
The root of the problem with homeless dogs and pricing, he says, goes back to the way many rescue organizations got started. It’s usually a woman who finds a puppy in the street and gets him into a loving home. The woman likes the feeling of having done right by the pup, so she helps more dogs, and then more dogs, until she decides to form an organization along the lines of a humane society. “They weren’t getting paid for it,” Arms says. “They just liked doing it as a hobby. So they felt, ‘If I’m not doing it for pay, nobody else should be doing it for pay.’”
Try telling a breeder he should care for all the dogs for free and give them away out of the goodness of his heart. Rescuers often have a completely different mentality, Arms says, one that devalues their own worth as well as the worth of the dogs.
Arms regularly finds himself standing on stage in front of a room filled with rescuers who fit that mold, most of them women, even today. He tells a particular story again and again, one that seems to make the message clear. It starts when he asks them what they would do if they were invited to a formal dinner banquet at a high-end restaurant. What is the very next thing you’d do, he asks, after you accepted the invitation?
To a person, they answer that they’d go out and buy a new dress. “Now, human nature is that a lot of people will put a budget on what they’re going to spend on that outfit,” he tells them. “You go out in the department store and start trying on outfits and none of them fit you right. The color’s not right. You get depressed and you’re going to walk out, and then on your way out you see a dress that’s a hundred dollars more. And it fits. And you buy it. You’re willing to spend three hundred or four hundred dollars on that dress that you’re going to wear three or four times, but you’re not willing to spend it on a dog. What are we teaching the public about value?”
Arms loves dogs just as much as the rescuers in the audience do, but he treats the pooches far more like products than most of his colleagues might—because he believes that’s what gets them into homes. He’s had courtesy shoppers from the department store Macy’s come through his shelter to tell him what he can do better in terms of staffing and displays. He brought in BMW salesmen to train his staff. (“Nobody is a better salesman than a car salesman,” he says.) As of this writing, Bruce Nordstrom, former chairman of the upscale retailer Nordstrom Inc., was scheduled to do training at the center, all because Arms believes the sales techniques in the dog-rescue business need a swift reboot into the modern era of retail sales. He wants to be the BMW of the used-pooch industry, the place where buyers can go and know they’re getting a top-quality product worth every penny of the extra money, not unlike a pre-owned luxury sedan.
“They can call it adoptions or rehoming or whatever they want,” Arms says of rescuers, “but they’re in the business of selling used dogs. And they’d better be good at it, because those lives are on the line.”
Arms has been invited to speak to shelter directors everywhere from British Columbia in Canada to multiple cities in New Zealand, preaching the philosophy that shelters should be run by the savviest marketing and sales people, raising their prices and preaching the overall value of every great pup. Shelter directors should have a heart for dogs, but first and foremost, a mind for business—because that’s the only thing that breaks through stereotypes and helps dog lovers understand what they’re really getting for their money.
“We have to change the public’s perception,” he says. “The public believes the pets in pet facilities are there because there’s something wrong with the pet. We have to teach them that the pet is there because there’s something wrong with the person who had the pet. That’s the reality.”
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