You have an all-day work event, your dog walker comes down with something and your back-up help is out of town. Then you see the ad for a local dog-daycare facility: “We can help! We offer 12 hours of fun and socialization for your dog.” The message is accompanied by cute photos of pooches at play. Should you be sold?
Across the U.S., dog-daycare businesses — franchises and single-owner operations alike — are flourishing. They offer your dog what you sometimes cannot: playmates, companionship and supervision when other commitments take you away from home. Most keep hours similar to those of daycare centers for children: drop your dog off before work, pick her up afterward.
Do dog daycares provide a necessary service for both dogs and owners? Are all daycares created equal? Is dog daycare an option you should consider? The answer is a resounding “It depends.”
Marc Bekoff, PhD, a University of Colorado ethologist who has studied dogs and their wild relatives for more than four decades, gives the concept of dog daycare a thumbs-up: “I love the idea. I think they provide a great function. At the same time, daycare should not replace people spending a good deal of time with their dogs.” E’Lise Christensen, DVM, and board-certified veterinary behaviorist in New York City, agrees “For healthy, active, social dogs, daycare can be a great outlet for getting exercise and social enrichment.”
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In fact, this belief is exactly what originally spurred the development of the dog daycare industry. “In the early 1990s, training professionals found there was a need for dogs to get out of the house, socialize and engage in mental stimulation and physical exercise,” explains Melinda Miller, hospital director at Smith Ridge Veterinary Center in South Salem, N.Y.
Social play and mental stimulation are the main reasons many people choose to enroll their dogs in daycare. Mat Zucker of New York City has been taking his co-pilot Ezra to Paws in Chelsea three times a week for the last nine years. “When Ezra was a puppy, it was a great place for him to burn off energy, be social and run around. We were worried he would be bored home alone.”
Zucker makes a good point. The complex process of domestication did not shape dogs for solitary living (raise your hand if one is napping at your feet as you read this). On the other hand, dogs did not evolve to engage in all-day play sessions either.
The Social Scene
Dog daycare websites feature buzz words like “play,” “fun” and “canine friends,” words that, for owners, readily elicit images of their dog exuberantly sparring with a new best friend. But what do social experiences at dog daycares look like?
In the daycare setting, dyadic play (play between two dogs) is probably the most prevalent type. A recent study* investigating social play in adult, group-housed dogs at a boarding kennel found that of 343 social-play bouts, all but one were dyadic in nature. “This is not surprising,” notes Alexandra Horowitz, PhD, and term assistant professor of psychology at Barnard College, who has studied dog play behavior extensively.** “Dyadic play is an easier dynamic for most dogs than triadic or larger-group play. In a bigger group of players, it would be hard to have play signals in all those different directions, and a dog could certainly miss something. Because of the complexity of play, this high-paced, rambunctious activity needs a lot of coordination.”
The idea of giving dogs space to play might seem straightforward enough, but there’s more to it than simply providing square feet. Numerous factors can influence the presence, or absence, of happy frolicking. While a dog’s physical size warrants consideration when forming daycare playgroups, play style is paramount. Becky Trisko, PhD, behaviorist and owner of Unleashed in Evanston, Ill., knows this well. “A good daycare surveys play styles and groups dogs accordingly. At the same time, [it] also allows flexibility between groups throughout the day to manage personalities and excitement levels.”
When it comes to play, turning up the dial is not always better. As Miller explains, “Hyper dogs allowed to get into a frenzy and maintain that level of excitement all day can be worse in the home than they were before they went to daycare. Staff members who help dogs learn about relaxed play and recognize when dogs need time out or a change of pace and rest are helping both dog and owner.” Trisko agrees. “Owners often assume that an exhausted dog is a happy dog. But an exhausted dog could also be an irritated dog.”
In a well-run daycare, these issues are addressed by handlers who ensure that dogs engage in the congenial play their owners envision. While no formal research has been done to validate these numbers, the consensus is that an ideal handler-to-dog ratio is 1:10, or 1:15 at the outside (Christensen recommends a ratio of 1:5). If groups grow in size, so too should the level of human attention. But even with multiple human hands on deck, large dog groups can be challenging to manage. Kate Senisi, a former daycare employee, knows this firsthand. “Daycares that create multiple, smaller groups within a space, as opposed to one large group, allow for more direct supervision of the dogs. But that also means that the daycare has to provide additional staff to cover the new groups,” she says.
Done right, supervision gives dogs the variety they need within a complex environment. Though many daycares tend to highlight “all-day play,” a quick review of online daycare videos reveals dogs engaged in any number of activities. Some dogs play, some watch; others investigate something on the floor, jump on a handler, sit in a handler’s lap or lie on the floor. In other words, individual dogs have a range of interests that shift moment by moment, and good supervision can facilitate this variety.
According to Horowitz, it’s important that dogs have options and control. “Not to say that the dog is dictating the day, but that the dog has options to be social, to be with a person or by themselves. That would be the highest-quality day: a lot of things to do and being able to make choices about when and with whom to do it.”
Handlers perform a critical role in promoting fun and safety. Much like playground monitors, they pick up on individual behavioral cues — for example, noticing when a dog becomes anxious or has simply been playing for three hours straight and could use a change of pace. Fun can quickly disappear when a dog finds himself in an environment that conf licts with his own emotional state.
The often-overlooked aspect of dog daycare is, of course, learning. “An important factor to consider,” says Laura Monaco Torelli, director of training at Animal Behavior Training Concepts in Chicago, “is that dogs are always learning, even in the daycare environment.” Since most daycares do not explicitly advertise training, owners might not readily notice this aspect. But watch any dog, and you’ll find that various behaviors and emotional states are being reinforced, or not reinforced, over the course of the day by humans, other dogs or even the environment. Just as a toddler might return from preschool with his first painting of a flower and a bit of an attitude, so too might a dog return from daycare played out, but a bit jumpier and mouthier than when he went in.
At the end of the day, dog daycares are businesses; moreover, they are unregulated businesses. While daycare owners, managers and employees probably become involved in this particular enterprise because they love dogs and are interested in promoting canine welfare, it is an industry with no agreedupon set of “best practices.” Some might have learned the business from authorities such as Robin Bennett or Gail Fisher; for others, a random instructional DVD might suffice.
Some daycares highlight their facilities’ bells and whistles: climate control, dog cams, unique flooring or even a particular type of background music. Unfortunately, many daycare websites are silent on the less flashy ethological and organizational considerations that are most relevant to those concerned about their dogs’ welfare. For example, daycares rarely describe daily play and rest schedules, handling techniques, procedures for introducing new dogs to the group, criteria that determine how dogs are grouped, handler-to-dog ratios, access to outdoor space and staff first-aid training.
There are many ways to handle the daily influx of bouncing dogs, and at their best, daycares do this by viewing every dog as an individual. Some daycares rely on message boards to keep track of the different canine personalities gracing their establishments. Descriptors might read: “Don’t let anyone jump on Tiger’s back. Keep Sam from being overstimulated. Keep Janet from eating rocks or poop.” But how do daycares uncover these nuances?
A behavior assessment is the first step toward getting to know each dog’s unique ethological needs. Even if a dog has been comfortable in comparable settings, there’s no foolproof way to predict how he or she will feel in a novel environment. Each daycare provides a unique stew of sights, smells, sounds, movements and management styles, and any dog could be less than thrilled with the surroundings. Even dogs described by their owners as “social butterflies” or “happy players” do not necessarily thrive in every setting. (I am reminded of a therapy-dog certification class I once observed. The behavior of two of the dogs screamed out, “Umm, may I please be excused from this experience?” Their owners were surprised by their reactions.)
Assessments can also identify dogs who are not likely to be thrilled about daycare from the get-go. For some, discomfort with other dogs could spark aggression; others might be unable to de-stress in a group setting. With this information, daycares can evaluate whether they have the staff knowhow and facility design to admit such dogs. Dog owners not only expect their dogs to be having positive experiences at daycare, they also expect them to be exposed to suitable playmates. “I like that Huey had a behavior test, because that means the other dogs also had a test,” says Beth Windler, a Minnesota dog owner and once-aweek daycare patron. For Windler, this was particularly relevant after Huey, a happy-go-lucky Basset Hound, was injured at a dog park.
The behavior assessment is just the beginning of the story. John Squires, owner and manager of Wag Club in Brooklyn, N.Y., stresses that the daycare facility has an ongoing role in habituating each dog to its setting and rewarding good behavior. He has found that, unfortunately, not all daycares prioritize such methods. Some accept dogs who are completely unsuited for a daycare environment without taking steps to help them acclimate, which could lead to a dog spending most of his time in a kennel rather than interacting with others.
It’s easy to get caught up in procedures and forget about the people. Just as a love of children does not necessarily make someone a competent firstgrade teacher, a love of dogs doesn’t automatically equip a person to manage the behaviors and personalities of a group of them. “Is a daycare just looking for warm bodies who like dogs and can stay there for eight hours a day?” asks Miller. Christensen adds, “Is the staff trained [in] the basics of dog behavior as based on science, not popular wisdom?” Staffers’ ability to recognize stress and discomfort is just as important as their understanding of the complex set of movements that make up play. Play and aggressive displays share many elements, and even to a watchful, astute eye, meanings can change quickly. According to Monaco Torelli, “Observation of canine communication is a critical variable of proactive management in daycares.”
So, is doggie daycare a necessary part of life for every dog? The answer lies largely with the individual dog. Some daycares are better than others at maximizing fun and safety and decreasing fear and stress. At the same time, dog daycare is not the only game in town. Your dog might prefer a long walk, a training class, a trip to the dog park, an open window where he can take in the passing sights and sounds, or a small playgroup. Consider what’s important to and appropriate for your dog. Also consider how you might be able to build time for these extras into your schedule.
When thinking about our dogs’ quality of life, most of us inevitably ask the question, “What should my dog be doing all day while I’m gone?” If you think the answer for your dog involves daycare, then the next question is, “Which one?” A little due diligence on your part will result in a solution that’s right for your pup.
* Adler, Carina, et al. 2011. Social play behavior of group-housed domestic dogs (Canis familiaris). Journal of Veterinary Behavior 6 (2): 98.
** Horowitz, Alexandra. 2009. Attention to attention in domestic dog (Canis familiaris) dyadic play. Animal Cognition 12 (1): 107–118.